I am the husband of the original poster. Here is how it went down. We paid for the snakes, but asked him to hold them an extra week because we were going on vacation. He told me to remind him a day before we wanted him to ship it and to give our address and such. We were supposed to get a male and female caramel. He proceeded to tell me the day before(I contacted him, not the other way around) that the female had come down with a RI and he had to spend $300 at the vet and he did not wanna sell a sick animal. Which is how it should be. I only found out the day before that this snake got sick. He never made any attempt to contact me to let me know what was going on. So we now have the male in our possession(everything seems to be ok with him) and the refund was supposed to be for the female. And this is where we stand. He told us that he would refund the money this past Friday after he got paid. Friday came and went and I had no money and no response from him. I emailed him late Friday to see what was up. I emailed him Sat morning again, in case he didnt get it. He then proceeded to tell us that emailing him is not going to get the money to us any faster. That had me ticked off and he has since continued to be rude as you can see from my wife's previous posts.