Quote Originally Posted by Nagini88 View Post
what kind of pictures do you want to see?
(not my pic) this is the rack, there's a channel dug in the back for the heat rope that you can see
http://media.photobucket.com/image/A...lespics046.jpg
If you can get a picture of the heat tape/rope at the exact location where it's burning. Get a picture of the heating set up, so we can see if there are any glaring defects. things like this may help find your answers.

Good Luck!
Jim Smith