Quote Originally Posted by Emilio View Post
I just paid 6 bucks for ground I'm gonna call my rep to check but I called the number in one of the steps listed in there email and the rep told me straight out that they no longer pick up the tab. Alot of these people don't know what the heck there doing.
Quite the contrary, the reps on the phone DO NOT KNOW WHAT THEY ARE TALKING ABOUT!!! Sorry for bolding, but I've had my fill of their inconsistent answers and poor service...So, don't take what they say as gospel because it's often times wrong...

Now, once you get your rep, that's another story. The first nice person I've dealt with in this painful process starting back on 6/2 I think...

Long-winded answer...Shipping is still on FedEx, try and get your $$$ back...