My ball python is always in her hide until late at night. Is it okay to wake her up by moving her hide to try and feed her?

I have had this snake for 2 weeks now and she still isnt eating.... cage set-up is perfect, I have a herpstat regulating temperature, tight hide, and 65% humidity constant.

How often should I offer her food?

Note - when I do offer her food she strikes it in defense but shows no sign of wanting to eat??

I have tryed feeding live by both dangling food in front of her and leaving it in the cage for a bit. I was told she was eating live when I bought her....

Any suggestions...


Thanks