wrong snake, compensation?

[Archimedes]

Any updates on this? Is the breeder willing to work with you? Is a BOI posted yet?

[Artemisace]

Any updates on this? Is the breeder willing to work with you? Is a BOI posted yet?

I second that, as a hopeful breeder myself one day I would very much like to avoid people who would do this. If I screwed up like that I would bend over backwards for my customer and do EVERYTHING in my power to make it right.

[meowmeowkazoo]

I had a "wrong snake" incident just this past week. The seller not only offered me a full refund (including the cost of shipping it back), but gave me a $60 refund when I decided to keep the "wrong" snake.

Don't let this guy walk over you. He has obligations as a seller that he is not fulfilling.

[Rawbbeh]

I really wouldn't let this go too long before posting a BOI thread. I'm not a fan of those who post a BOI thread as soon as something goes sour and it's just a false alarm that now has a permanent red spot on the persons name...but too long and it gets out of that time frame where people can help you.

Under the circumstances surrounding this particular seller...I think you are perfectly justified in making a post.

[Neal]

I'd like to know of the update on the situation as well as who the breeder is so I can make sure to avoid.

[treeboa]

It's this simple at this point.

If he doesn't give you a full refund or ship you the correct snake at no cost for you then you need to leave a bad review on him. You don't need to pay anything in this matter, not even if he wanted that snake shipped back to him, it would be on him.

Then if he doesn't righ the situation, call your credit card company and state that you'd like to file a dispute and that you paid for something and you never received the product. Your company should side with you on this then that way you still get all your money back and leave him a bad review still. That's just what I would do if I were screwed over though.

The problem is historically with live animals both Paypal and the credit card companies usually side with the seller. They only care that you got a snake. The only time a buyer usually wins the chargeback is for non-delivery, usually.

[kylearmbar]

Hey guys, sry haven't updated. I have been keeping in contact. He doesn't have anything right now im wanting. More will be ready wednesday im told, so I will call him then and see if I can get the cost of the animal at least off a new animal, otherwise I'll be taking the cash refund and looking around for female for future pairings I think. I'll also be posting the review then as well.

[satomi325]

Wait, what about the snake you originally wanted?

[Rawbbeh]

Hey guys, sry haven't updated. I have been keeping in contact. He doesn't have anything right now im wanting. More will be ready wednesday im told, so I will call him then and see if I can get the cost of the animal at least off a new animal, otherwise I'll be taking the cash refund and looking around for female for future pairings I think. I'll also be posting the review then as well.

So because the seller screwed up...he's going to make MORE money off of you by giving you a discount on another animal? You're basically rewarding him for frakking up! Look who just made another sale off of bad business ethics!

As I said before and still stand firm on this. DONT DO IT! Get your money back!

[treeboa]

So because the seller screwed up...he's going to make MORE money off of you by giving you a discount on another animal? You're basically rewarding him for frakking up! Look who just made another sale off of bad business ethics!

As I said before and still stand firm on this. DONT DO IT! Get your money back!

I have to agree. What he did was fraud, bait and switch not just bad ethics, but illegal. No way you should have to pay a dime to this guy to be made whole let alone give him more business.