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  1. #1
    BPnet Senior Member xFenrir's Avatar
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    Can y'all help me with a computer problem?

    My computer (HP Compaq dc7700p Convertible Minitower) no longer recognizes my speakers. When I turned on my old ones, I could hear faint sound coming out of the subwoofer, but no sound from the speakers. I thought they were shot so I bought a new set today but those don't work either! I reinstalled the Realtek sound driver off the HP website but still nothing. What's odd is that when I plug in my USB headset I can get sound from that.

    When I go to the Control Panel and go to Sound and Audio Devices, NOTHING can be chosen except for in the Hardware tab, but everything I click on in that tab just tells me it's "working properly".

    http://img.photobucket.com/albums/v5...psaacc14f9.jpg

    The speakers I have now are Gigaware 8w 2.1 Multimedia Speakers.
    Last edited by xFenrir; 08-19-2013 at 10:39 PM.
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  2. #2
    Avian Life Neal's Avatar
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    Re: Can y'all help me with a computer problem?

    Quote Originally Posted by xFenrir View Post
    My computer (HP Compaq dc7700p Convertible Minitower) no longer recognizes my speakers. When I turned on my old ones, I could hear faint sound coming out of the subwoofer, but no sound from the speakers. I thought they were shot so I bought a new set today but those don't work either! I reinstalled the Realtek sound driver off the HP website but still nothing. What's odd is that when I plug in my USB headset I can get sound from that.

    When I go to the Control Panel and go to Sound and Audio Devices, NOTHING can be chosen except for in the Hardware tab, but everything I click on in that tab just tells me it's "working properly".

    http://img.photobucket.com/albums/v5...psaacc14f9.jpg

    The speakers I have now are Gigaware 8w 2.1 Multimedia Speakers.
    I can certainly help you, but it's very annoying to explain stuff over the PC. I've been fixing computers and building them since I was a kid. I walked SlitherinSisters(mod) through fixing her own computer and all. I can help you for sure but you're going to have to give me a call so I can diagnose what I'm almost positive the issue is then I can walk you through it. If you don't mind calling me then send me a PM and I'll give you my phone number or you can wait for some other people to try to help you but I'm 99.9% sure I already know what the issue is.
    -Birds-

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  3. #3
    BPnet Royalty SlitherinSisters's Avatar
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    Re: Can y'all help me with a computer problem?

    He did help me my computer is running like a champ.

    Sent from my SCH-R530U using Tapatalk 2

  4. The Following User Says Thank You to SlitherinSisters For This Useful Post:

    Neal (08-20-2013)

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