MG Reptiles

[BD1]

Anyone have any "issues" getting in touch with Matt or anybody for that matter from this company. I ordered two Herpstats from him a couple of weeks ago, my credit card has been charged but I've yet to see the items. Numerous messages and emails with no response. What gives?!

[gmmuscle91]

I had a little trouble last time I ordered from him. It would take a couple days for him to respond and I didnt get any products untill about a month or more afetr I ordered them. He may be a good guy but with the experience I have had with him I probably won't order from him again unless I start hearing good things again.

[BD1]

Well so far I am not very happy. My order better not take a MONTH. I ordered some stuff from Reptilesupply.com at the same time and I received it in less than a week.

[gmmuscle91]

Well after multiple emails and threats from my dad, i finally got the stuff from him. Good luck, i hope you get your stuff.

[Regal Boids]

Reptilebasics.com is good they ship fast and have alot of supplies!

[wendyhoo9]

I am not dealing with Matt anymore. From what I understand he is a one man show. It took me a month to receive my last shipment from him as well (after many calls and emails).
Nice enough guy to talk to but I stopped believing his many assurances that my order was "in the mail" by the end of the first week.

Good luck.

[BD1]

Well I guess that its good we are putting the word out to other unsuspecting buyers. I figured I couldn't go wrong because I saw so many thread referring to the company and how "great" they were to work with and how knowledgeable they were. This is classic, a quote from the website: "Feel free to contact me on any issue you might have. I will
answer all your questions you might have even if you did not buy the animal or supplies here. Email is usually the best way to reach me. "

RIGGGHHHHT!

[SnakeySnakeSnake]

Matt seems like a great guy, but I won't deal with him again either. The first time my order was placed, after at least a week of waiting I emailed just to find that they were out of stock on the item I already paid for, and I was going to have to wait another week, I cancelled.

Second time I ordered I was very clear on when I expected the delivery to take place, and it was delayed almost a week beyond that.

I've started ordering from Rich at Reptilebasics, he has always answered his cell for me, and ships stuff out to me within hours of me ordering it, one time in 30 mins ...

Great guy, 5 *'s from me.

[BD1]

He seems to find the time to get on this site and advertise!
http://www.ball-pythons.net/modules....e=viewad&id=53

I think his WOW sales stands for Where Oh Where is my order!

[Aric]

I have ordered from him before and that shipment came very quick but im still waiting on my last order. Been a couple weeks (I know thats not too long) but I ordered the crimp tool from the company that makes the flexwatt a week after I placed the order with Matt and it came 2 days after I had ordered it.