Help please

[ziggy the pig]

My apologies for letting you know what I had at the time and what I changed in his terrarium


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[Bogertophis]

My apologies for letting you know what I had at the time and what I changed in his terrarium


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You owe no one an apology- I doubt there are ANY members here that never made a mistake, & if you hadn't let us know, you'd still be doing something that might be harmful to your snake.
This forum is here to help you & everyone else- it's not here for snark.

[Albert Clark]

My apologies for letting you know what I had at the time and what I changed in his terrarium


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That’s the correct thing to do is let us know. The only way we can help is by your explanation of what’s going on. Also description of your products and set ups. Learning is a life long process. This is a forum with a team concept and the theme of each one teach one.

[Armiyana]

My apologies for letting you know what I had at the time and what I changed in his terrarium

In some situations, this isn't far off from what some keepers have used, just not the right one for your particular snake. Had this been a bioactive setup for a smaller species, this wouldn't be a bad start to mix in with other elements like some bark chips and leaf litter.
Bioactives just don't typically work as easy for a ball python because they're heavy bodied and like to smush the plants. They also do have some sizeable waste to break down and would still need regular spot cleanings regardless... so most keepers just keep it clean and use a product that is a bit less likely to promote microbial growth

I'd follow along with Albert's suggestion to use paper towels temporarily to make sure there isn't more irritation and this heals up okay. That area is already one where the skin folds are a bit more visible because of the stretching required for feeding, so any irritation can look much worse than it really is, but it doesn't hurt to be cautious!