Still waiting on my T10

[Snagrio]

Now, I'll preface this and say that I know that AP takes a long while to fulfill orders even on a good day, and covid delays have been making wait times even worse for everybody. But even so, it's been over 6 months now without a word and my mother keeps asking me about "when the snake thing I ordered is supposed to get here" and I don't have an answer for her. And it goes without saying that it's a sunken cost situation at this point since I've already waited this long, paid in full and the RHP I ordered to be installed with it was already shipped to their facility a few months prior (and Pro Products has been having their own supply issues so I got off lucky there), so there's no backing out now.

Should I just call or email them for an update? I'd hate to be that guy since I imagine they're getting calls like that all the time but, the wait's getting to be a little too much...

[Hugsplox]

18-34 weeks is their lead times right now and you're still within that at 6 months. Even 6 months ago the lead times were upwards of 30 weeks, and while I understand the frustration it is what it is. We did warn you that this wouldn't be a quick order. Wouldn't hurt to send a email or call just to check in but that doesn't mean you're gonna get something shipped out tomorrow.

[bcr229]

Price of materials has increased a lot in the last few months as supplies have dwindled.

https://apnews.com/article/coronavir...309dae0354cf53

[303_enfield]

The only update you'll get is when it ships. Drop an e-mail or call. Did your Pro-Heat ship to AP already?

If you even think you'll get another snake, place the order now for the cage!


Good luck!

[KMG]

I am waiting on four cages myself. I knew going in they were way behind so I am not worried about it. I did order cages before I usually would have though trying to make up for the wait time. By they time I get them the intended residents should be close enough in size to move from where they are to their new home.

I would just explain to your mother they are a well known and trusted cage maker in the reptile industry. They are doing their best with what they have and you will get you cage. That is a fact. Maybe not when you thought but you will get it.

I don't even remember who I ordered my current 4ft cages from but I ordered three together. This was 10 years ago so no covid nonsense getting in the way. It took me over a year to get all three and that was not explained or expected. I was not pleased.

Once you get the AP cage you will be nothing but happy which is why I went with them even knowing of the long wait time. They are very nice.

[tempo36]

I ordered a T8 in early May and checked in with them a few weeks ago and they said they were anticipating late October or early November for mine to ship. That's around 24-28 weeks. So they ARE moving forward...

[Gocntry]

I ordered a T8 in early May and checked in with them a few weeks ago and they said they were anticipating late October or early November for mine to ship. That's around 24-28 weeks. So they ARE moving forward...

I ordered a T18 in May, June and July as funds allowed. So that's a good sign

I received this on May 21st "Due to the current order volume we unfortunately have to ask that you
PLEASE ALLOW APPROXIMATELY 18-26 WEEKS FOR MANUFACTURE"

So Hopefully my shipments will arrive before Christmas, and I can get the bigger snakes into a new home

I know since then it has moved up to 18 to 34 weeks currently, and the sale on the T10's has ended

and now there's this https://apcages.com/pages/coming-soon-stayed-tuned "
COMING SOON!! STAYED TUNED

SOMETHING INCREDIBLY EXCITING IS HAPPENING SOON!


I don't understand that though... they haven't been able to keep up on their shipping for years I believe, but their going ahead with new stuff???

[Bogertophis]

...I don't understand that though... they haven't been able to keep up on their shipping for years I believe, but their going ahead with new stuff???

It's a BUSINESS. They want to grow & they're already well-known & respected. What's not to understand? And being slow hasn't hurt them yet? (that says they don't have much competition)

[KMG]

I don't understand that though... they haven't been able to keep up on their shipping for years I believe, but their going ahead with new stuff???
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The cage and rack I ordered from them..... Different times...... Arrived in the time frame quoted at that time. This was a good while ago. Way before covid.

[Gocntry]

......and now there's this https://apcages.com/pages/coming-soon-stayed-tuned "
COMING SOON!! STAYED TUNED

SOMETHING INCREDIBLY EXCITING IS HAPPENING SOON!.......

Well this is Cool, Here's the new design enclosures. Looks like price is the same, pick your design:

https://apcages.com/pages/ap-signature-series-cages

AP Signature Series

The all new AP Signature Series cage line features a proprietary design engineered for a classy look with "EZ Build" features. The AP Signature Series (APS) features an inset/overhang look, unique and proprietary to Animal Plastics. You will be able to identify an APS cage from 20 feet away with the unique design. We are so excited about this line we have begun the process of acquiring a design patent, ensuring that no mimic cages can be produced. This design is available for all cages and custom cages.

The APS line is also faster to produce, box, and ship to help us overcome our long lead times. Furthermore, if you thought our traditional line of cages was a snap to assemble, wait until you assemble the APS line with EZ Build engineering. A design so intricate that we may no longer have to pre-assemble our unites prior to shipping. This will absolutely make an enormous dent in our lead times.
Another major benefit to the new design is when they are stacked side by side, the small inset/overhang of the cages allows about 1/2" of air gap between the two cages for better, cleaner ventilation for each individual cage.