Hey Hey all...just wanted to throw this out there if anyone was on the fence with ordering from here. We had a great experience and would definitely order from here again. Shipped in a box with insulation, and quite a bit of dry ice in case the package was help up on delivery. Put my order in Sunday and box arrived on Wednesday. This was the first time ordering from here and we got a package of weaned and small rats. They came on a tray in 2 nice rows. I honestly though it would be trouble "pulling them apart" but they come right out with no problems at all. On the second time we fed Scar a rat (which was one from this order) she snagged it after about a minute of dangling it in front of her. We just fed yesterday and when we lowered the rat in, she snagged it up in 5 seconds! This was faster than she's ever gone after mice or the other 2 rats....guess it's safe to say she loves them! The rats all look very clean and in great condition. I'll potentially look at other places online, but really really happy with this order!