VE-100 thermostat crapping out!!!

[IsmQui718]

Hello all,

I purchased a ve-100 thermostat back in March when I got my first rack from Beeger boxes. However, the backlight is starting to flicker, and sometimes it goes off completely. The display screen itself also gets a bit wonky. Doesn't really show the time. I know it's supposed to come with a spare fuse., but I'm not sure if that's the case. It is normally set to 90°F. It somehow started working normally this morning, so I set it to 88°F instead, since it's been warmer in New York.


I tried going to the Vivarium Electronics website last night and this morning, but it appears to be down (www.vivariumelecfronics.com) to look at the ow were manual. My owner's manual was ruined by water.

Anyone else have that issue with this thermostat? I currently have a hydrofarm thermostat I can use for a backup as a pinch, but was wondering if anyone else had his happen.

Thanks in advance.

-Ish


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[Tsanford]

I'd check to see if there is a warranty of such. I use herpistat and I'm pretty certain they have one.

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[JoshSloane]

Hello all,

I purchased a ve-100 thermostat back in March when I got my first rack from Beeger boxes. However, the backlight is starting to flicker, and sometimes it goes off completely. The display screen itself also gets a bit wonky. Doesn't really show the time. I know it's supposed to come with a spare fuse., but I'm not sure if that's the case. It is normally set to 90°F. It somehow started working normally this morning, so I set it to 88°F instead, since it's been warmer in New York.


I tried going to the Vivarium Electronics website last night and this morning, but it appears to be down (www.vivariumelecfronics.com) to look at the ow were manual. My owner's manual was ruined by water.

Anyone else have that issue with this thermostat? I currently have a hydrofarm thermostat I can use for a backup as a pinch, but was wondering if anyone else had his happen.

Thanks in advance.

-Ish


Sent from my iPhone using Tapatalk

Hey, not trying to hijack the thread here, but how do you like your rack from Beeger Boxes? Im about to order the 3 level 41 qt rack pre-assembled.

[IsmQui718]

Hey, not trying to hijack the thread here, but how do you like your rack from Beeger Boxes? Im about to order the 3 level 41 qt rack pre-assembled.

The racks themselves are great. However. I wasn't too thrilled with the communication. When Debby communicated, it was awesome, but then I wouldn't get a reply for about a week or two. I just think they have an enormous workload and Russ is the only one building them.

I just got a second rack from AP cages and I love it. Price is awesome, but it's about 10 weeks before you get the rack. Well worth it if you're not in a rush. I'd build my own, but I'm not handy. Lol.


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[PitOnTheProwl]

Check with Reptile Basics on a warranty for that 100. I have several 200s and never had a problem with them.

[The Golem]

If it helps I have owners manual for VE-300 here:

https://drive.google.com/file/d/0B-y...ew?usp=sharing

Warranty is good for 1 year after purchase.

Limited Warranty:


Vivarium Electronics warrants all components and workmanship of this unit for a period of one year from original date of purchase


and a maximum of two years from date of manufacture. Vivarium Electronics makes no warranty expressed or implied, other than that


stated herein. Vivarium Electronics warranty of merchantability or any other warranty, including this limited warranty, shall be limited


solely and exclusively to the repair or replacement of a defective product. Vivarium Electronics will in no event be liable for any


special, incidental or consequential damages. This warranty does not include failure caused by accident, misuse, any damage from any


source or connection to faulty or inappropriate electrical source.


This warranty shall be voided in the event the product is altered or tampered with in any way or used for any purpose other than that


for which it is intended

Vivarium Electronics website is up now

http://www.vivariumelectronics.com/
Email to
inquiry@reptilebasics.com

[200xth]

I tried going to the Vivarium Electronics website last night and this morning, but it appears to be down (www.vivariumelecfronics.com)

You have the wrong URL. There is no "f" in electronics.

The site is working:
http://www.vivariumelectronics.com/

[C2tcardin]

I had a bad temp probe on one of my VE-100's once and they were really good about getting me a new one.

[IsmQui718]

You have the wrong URL. There is no "f" in electronics.

The site is working:
http://www.vivariumelectronics.com/

The typo was on my end when posting this thread. I actually had it spelled correctly when on the site. Just wasn't working yesterday. Working fine now.

I'm actually going to reach out on Monday regarding the whole thing seems to be ok for now, but I'm not trusting it.


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