Is this Normal from a known breeder?

[I-KandyReptiles]

I'd like to see the emails where he says he wants you to pay $250 for the DOA mystic.

All this proves is you got the mystic from him.

[Derrick]

But another thing is he was talking about the weather being an issue..yet all the others made it..I did ask him to ship it the day he did because storms where suppose to come through TN the next day..but nothing was delayed. So they got here about when they would have ayway. and they where transported in a heated Fed ex Van.

[wilomn]

Well, I think I'm done.

[Anatopism]

God this thread is stupid.

[I-KandyReptiles]

Well, I think I'm done.

x2

[Griffith]

Again the weather does not relieve his responsibility.

This is his shipping policy...note that everything in it contradicts what has actually happened? If you provided a photo of the dead animal within 24 hours, then they promise no cost replacement and in multiple places guarantee live arrival. They say nothing about required temps for shipping.

Shipping in the US: All of our animals are shipped Fed Ex Overnight, live delivery guaranteed. The cost for most shipments is 50 per box. We can fit a large number of animals in each box so there is no additional shipping charges if you purchase a group of animals. We use insulated boxes to help stabilize the temperature. If needed, 30 hour heat packs are also used. In summer, we will use cool packs to keep the animals from overheating. For small orders, most animals are packaged individually in deli style containers with air holes. Larger orders may require us to put them in groups to save on space. Our survival rate with Fed Ex is around 99%. If there are any losses, we need to be notified within 24 hours, with a photo of the deceased animal sent via email. We do not issue cash refunds for losses, but we do replace the animal at no charge. We ship in the late afternoon or early evening and the package usually arrives the following morning before noon. Someone must be present at the address to sign for the package. Shipments can be sent to your place of employment if you prefer. We usually ship on Mondays, Tuesdays and Wednesdays.

[I-KandyReptiles]

Has anyone emailed Garrick to let him know about this thread

[Dave Green]

Something isn't adding up, this makes very little sense.

[Derrick]

Subject: RE: ball pythons Every thing was ok except the mystic male..he was D.O.A. got delivery about 2 --- On Tue, 1/29/13, garrick@crestedgecko.com

Let the mystic warm up for 3-4 hours before disposing of him. I've received snakes that were lifeless and they came around after about 2-3 hours. Normally, fed ex would have had the box there by 10:30AM. I figured there was going to be a delay of some type with the weather they had. Thanks, Garrick DeMeyer Captive Reptile Specialties, Inc.

Subject: RE: ball pythons

Nothing...Hes gotten nice and warm but hes gone

I don't understand why that snake got so cold and the others were all fine. It doesn't make any sense.

Thanks,


Garrick DeMeyer
Captive Reptile Specialties, Inc.

715.845.5545 direct
941.803.2838 fax

So what would like me to do. --- On Thu, 1/31/13, garrick@crestedgecko.com <garrick@crestedgecko.com> wrote:

Then that was last I heard of the Mystic until he said hed send another for 250..our Normal fed ex is 12-2 in statesvile from Conover.

[Griffith]

So where is the email saying he will only replace it if you send another $250?