This transaction with me and Mr Brown started in july when he started posting steel racks on kingsnake for sale. We were looking for a steel rack for our breeders and his price was better then the rest. After contacting Al about a custom made v-35tub steel rack(30tubs in the rack 10 levels), we placed a $500 deposit for the build to begin. He qouted us $1200 plus the gas for delivery, and a 4-6 week time frame(to be delivered the end of august). Time had pasted and he claimed the rack was ready for delivery and we paid the balance. After multiple excuses the rack was not delivered til the end of september, which put me in a huge bind since i sold the old racks these animals were in and some of customers backed out due to the delay.

Al broought the rack and set it up, and then left. We left the rack on to heat up and make sure it works before we placed animals in it. The next day everytime we touched the rack we were shocked. Here Mr. Brown not only never used grounds on any of the levels, but cut across the black inner part of the tape and didnt tape the loose ends up on some of the level. Here my patients are running thin. After a bit of a struggle Al gave us money to have the tape rewired from freedom breeder, since i was not going to have Al redo it.

That is where I thought it had ended, but it doesnt. The rack was finally useable the third week of october. When cleaning the rack, not the tubs but the racks, yesterday we noticed rust all over the heat panels. And there was also rust on the welds of the actual frame. So not only did the total electrical system not work but now i have a rack that is rusting in only 2 months of use.
I will post pics to come of the rusting. Most of our communication was via phone, so I dont have too many email to post. Im working on the email end, not 100% sure how to do it.
I think this covers everything thus far. Mr Brown has been notified of this thread and the problem, in which he has no intention of fixing. At this point im sure im out alot of money, but i want other to know how Mr. Brown treats his customer. We have been more then patient with this transaction, and think our patients has been taken advantage of. Also there is a dispute currently with the CC company and Paypal, also a IC3 claim has been submitted. I hope this answer most of everything, please post with any questions.


Pat Kline
www.luxuriousleopards.com