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SyHy4455 (58)

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  • 09-23-2010, 11:42 PM
    marwari31
    ReptilesExpress is NO LONGER shipping snakes.....
    I got this email tonight...

    "Valued Reptiles Express Members,

    The success Reptiles Express has enjoyed these first few months has been fantastic -- THANK YOU! to all who have joined as members and are using our services!



    We have been working hard with UPS to develop a business model that provides value and service to the reptile community, and overall things are going well. We have however had some issues that need to be resolved concerning the shipping of SNAKES.



    While reptile enthusiasts think nothing of holding, handling, or transporting a harmless non-venomous snake, this is new territory for UPS personnel, and the idea is taking some time to be fully accepted.



    Technically we DO have a "snake waiver" -- we CAN ship snakes. But in spite of that fact, there has been some resistance to accepting them at some of the UPS facilities. This has resulted in confusion, delays, etc, which is obviously not good for any of us - including the animals. In order to preserve our ability to ship snakes going forward it's important that we help UPS work through these issues as calmly and smoothly as possible.



    In an effort to do this, effective immediately we are placing a temporary suspension on the shipping of snakes. This is a voluntary move on our part that we feel is in the best interest of us all, and it applies to SNAKES ONLY -- we ARE still shipping other reptiles.



    Updates on this issue will be posted on www.reptilesexpress.com as things progress.



    We thank you for your understanding, cooperation, and for your continued support as we work towards making Reptiles Express the best it can be for us all.



    ReptilesExpress.com

    Clay Ghann

    Michael Houtzager

    Brendan Tighe"
  • 09-23-2010, 11:54 PM
    jben
    I'm just gonna go for my FedEx cert.
  • 09-23-2010, 11:55 PM
    marwari31
    Me too...I gotta start that some time this week. It just sucks that it takes so long to get certified.
  • 09-24-2010, 08:51 AM
    mechnut450
    Re: ReptilesExpress is NO LONGER shipping snakes.....
    lol ifgures with my luck.. oh well I guess back to getting fedex again. at least i got the account set up. Might be a good thing I only got a few yards to cut and rest of next week free ( unless get some rain)
  • 09-24-2010, 09:38 AM
    Wh00h0069
    Re: ReptilesExpress is NO LONGER shipping snakes.....
    The title says "NO LONGER", but actually the e-mail says "temporary suspension".
  • 09-24-2010, 10:32 AM
    marwari31
    Re: ReptilesExpress is NO LONGER shipping snakes.....
    Quote:

    Originally Posted by Wh00h0069 View Post
    The title says "NO LONGER", but actually the e-mail says "temporary suspension".

    True...Sorry I can't edit it now...maybe a mod can do it for me?

    But honestly I do not think it will be anytime soon that we will be able to ship snakes through reptilesexpress.com or through shipyourreptiles.com.....
  • 09-24-2010, 10:50 AM
    mainbutter
    reptile express relies on snake shipping for a large part of their business. They aren't just going to sit on this and do nothing, I honestly believe they're going to do everything in their power to work with UPS on a good solution.
  • 09-24-2010, 01:26 PM
    PghBall
    Re: ReptilesExpress is NO LONGER shipping snakes.....
    I'm going to go ahead and get my FedEx cert as well. But I'm also holding out hope that ReptilesExpress will resolve their issues.
  • 09-24-2010, 01:45 PM
    Patrick Long
    Trust me everyone.

    All these services are nice, and VERY easy....but you will ALWAYS be better off having a FedEx Certification.

    It just sounds nicer, looks more profesh....ya know?
  • 09-24-2010, 01:45 PM
    meeistom
    I have a fed ex cert and it took me about 3 weeks total to get it. My rep was cool and i've shipped 43 snakes so far no issues at all. The price is about 5% more the Reptiles Express with my discount.
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