EXTREME server lag issues

If anyone is still looking into this, I'm still having time-outs every time I try to use the site.

We have set up server monitoring and are trying to pinpoint the issue. It's difficult since it's only happening to certain people and not everyone, but we are working on it.

If it helps any I -just- had a time out/internal server error happen, but the site loaded fine after I left it alone for a while (got frustrated and watched a couple episodes of a show with the boyfriend :oops: ) Exact text is:

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@ball-pythons.net and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

Using chrome on this machine

Still lagging. Took me 10 minutes to get to this page. For me, the lag seems to be pretty much continuous now. The front page of the site loads fine, and quickly--everything after that lags and times out, sometimes even more than once.

What exact error message are you getting? Can you post it here?

What Valentine described seems to be what I'm getting as well. A very long loading pause, then the time-out error. When I reload, most of the time it eventually loads, but occasionally I get a second time-out. It has rendered the site unusable for me.

Quote:

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Originally Posted by WingedWolfPsion

What Valentine described seems to be what I'm getting as well. A very long loading pause, then the time-out error. When I reload, most of the time it eventually loads, but occasionally I get a second time-out. It has rendered the site unusable for me.

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Can you try using another browser like firefox or IE?

And if you give me the specific version of chrome you are using I can try and rplicate it here.


dr del

I am using Firefox.

Tried both Firefox and IE. I get these repeatedly, virtually every time I try to load a page.

Here's the Firefox error message. As you can see, it's just a simple time-out.

The connection has timed out



The server at ball-pythons.net is taking too long to respond.





The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.



I also have an Internet Explorer message, here--same thing:


The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

--------------------------------------------------------------------------------

Please try the following:

Click the Refresh button, or try again later.

If you typed the page address in the Address bar, make sure that it is spelled correctly.

To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP).
See if your Internet connection settings are being detected. You can set Microsoft Windows to examine your network and automatically discover network connection settings (if your network administrator has enabled this setting).
Click the Tools menu, and then click Internet Options.
On the Connections tab, click LAN Settings.
Select Automatically detect settings, and then click OK.
Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed.
If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.
Click the Back button to try another link.



Cannot find server or DNS Error
Internet Explorer

It's really wierd,

I can't replicate it at all. :(

Have you asked your ISP if they are blocking it or anything?

The only other thing I can suggest is to try a third party DNS server ( like public DNS ).

You can double check it isn't a widespread error using a site such as Is-it-down to make sure it should be reachable.


dr del