For both breeders and buyers alike

Although I'm not new to breeding snakes I am fairly new to the BP world(first full year). I just wanted to kinda get a thought from both breeder and buyer views on what you consider a fair gaurantee for a Bp sale. Then what would be the fair fix if a problem would arise. Also what would be the longest you as the breeder would feel abligated to the health of the animal you sold. Thanks in advance guys. This will be a great tool in mine and hopefully other future in this hobby

I guarantee live over night. I think that if the animal has health issues due to a condition that is traced back to the breeder (i.e. internal parasites in that animal only) and you only had it 3 weeks. Then the breeder needs to step up. But if the animal dies after months of you owning it then that's on the owner.

To say what is fair depends on the circumstances surrounding the issue.

Personally, a live over night guarantee, and for a couple days to maybe a week is preferable... that is of course, depending on what it was that causes the death of an animal...

I guess all you can guarentee is sex, genetics, and health. You also have to have set policies for healthy shipping and arrival, and customer satisfaction. Some of the bigger guys may want to chime in on the live guarentee after arrival. I have saw some breeders say 7 days. That would be hard not knowing what kind of enviroment they are going to.

I'm more using this info to better my terms when and if I sell more online

i guarantee Live Arrival on 1st delivery attempt on overnight delivery .Im fedex certified and i would recommend if your not to get certified it will simplify your shipping problems .

my gurantees are live arrival, feeding well. 100% healthy. guaranteed het (if it is/has hets)

the hets business is where it gets interesting, if i buy a snake from job bloggs, guaranteed het clown female for instance. i breed her to my male clown 3 years in a row and no clowns. its gets traced back to him. and i end up wasting money on a het clown. and i get very angry at joe bloggs.

if you ask me hets are the most important thing to guarantee after healthy and feeding.

Yes Hets I've had experience with boa rtb and bloods that would have to be a given. I'm kinda ask in the hopes that what if I sell to Adam and in a month the animal I sold him dies unprovoked(at least by his words). What if any fault is my burden to carry. I mean I want to be a good guy but if I do am I opening myself to be walked on in the future.

I second the Het guarantee as being a more value added one.

On the discussion of guaranteeing something in your TOS a lawyer will tell you it's complicated. Really guaranteeing live arrival and genetics is all people "can" do since they can't guarantee the enviornment after the animal arrives.....they can try to guarantee the animal after arrival but there are alot of variables outside of their care. They are basically guranteeing the customer's treatment and care of the animal by the owner....something they have no control over.

Also in writing up TOSs, I'd suggest putting something in there about DOAs and verifying the animals. I read a series of posts on fauna about claiming DOAs and sending back crappy pics or saying they threw the animal out. Sure enough the animal was actually still alive and it was a scam. Something to watch out for and keep in your TOS to avoid such a situation. (e.g. no refunds without a returned corpse etc.)

Somethings I struggle with too :)

Hope that helps!

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Originally Posted by jpman78

Also in writing up TOSs, I'd suggest putting something in there about DOAs and verifying the animals. I read a series of posts on fauna about claiming DOAs and sending back crappy pics or saying they threw the animal out. Sure enough the animal was actually still alive and it was a scam. Something to watch out for and keep in your TOS to avoid such a situation. (e.g. no refunds without a returned corpse etc.)

Somethings I struggle with too :)

Hope that helps!

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I will demand that any "DOA", I be immediately notified and the animal be returned by overnight shipping that day at my expense. Any delay in either voids your right to a refund. You wait 2 days to tell me it was DOA. your SOL. you ship it back tomorrow. No refund period end of story.

Aaahh John the infamous LAWREPTILES thread LOL I believe your animals were some pictured by those scammers LOL. I also have to note all this is hypothetical as I don't have a buyer named Adam I was just making a for instance statement I would hate to get The Woz mad at me or any other Adam in our community

Here are the guarentees I posted on my website

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Live arrival guarantee between 45 to 90 degrees*1.

*1: Live arrival guarantee is VOID if incomplete or erroneous shipping information is provided or/and if no one is present to receive the shipment.

I offer a 7 days health guarantee on all animals. Once received I have no control over the care that the animal(s) will receive from you so therefore, I cannot offer a guarantee longer than 7 days.

DOA's must be reported within 24 hours. Return of DOA animals will be required for credit or replacement.

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Yep my handsome clown was a star for a small while :)

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Originally Posted by Royal Morphz

Aaahh John the infamous LAWREPTILES thread LOL I believe your animals were some pictured by those scammers LOL. I also have to note all this is hypothetical as I don't have a buyer named Adam I was just making a for instance statement I would hate to get The Woz mad at me or any other Adam in our community

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You can not guarentee the health of the animal once it leaves your care. For example: I sold an animal and within 10 days it died. This was a healthy thriving animal that was eating well. The guy said he found it dead with a half regurged pink. I asked for pictures. He took pics of the animal in its cage. I then asked if those pics were where the animals had actually been kept. He said yes. The animal had been kept right in front of a shelf crammed full of all kinds of cleaners and chemicals. Seeing that, I was surprised the animal lived as long as it did!

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Originally Posted by Deborah

Here are the guarentees I posted on my website

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Thank you Deb but i will tell you that fedex just drops at my door without a knock and the tracking number is noted with a signature on file which im not sure how they got and leave now how am i to know if the person actually signed for it or just had a signature on file?

I always track the package to see when it is delivered, signed for, etc. If I see that the package was "left on doorstep, signature release on file", I immediately contact the buyer to make sure they are aware that Fed-Ex has left the package. If there is a signature, you can view it. I print it for my records, just incase someone wants to be less than honest.

Hope this helps.

Michelle

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Originally Posted by Art_In_Scales

I always track the package to see when it is delivered, signed for, etc. If I see that the package was "left on doorstep, signature release on file", I immediately contact the buyer to make sure they are aware that Fed-Ex has left the package. If there is a signature, you can view it. I print it for my records, just incase someone wants to be less than honest.

Hope this helps.

Michelle

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Thank you that is a good tool I didn't know about

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Originally Posted by nelson77321

the hets business is where it gets interesting, if i buy a snake from job bloggs, guaranteed het clown female for instance. i breed her to my male clown 3 years in a row and no clowns. its gets traced back to him. and i end up wasting money on a het clown. and i get very angry at joe bloggs.

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Isn't there a possibility (however unlikely) that you could breed a true 100% het clown to a clown for 3 or more years and still not hit the odds, producing no clowns? How many seasons of not producing a clown until you are ABSOLUTELY SURE the animal isn't het? Can you ever be sure?

What if you are the breeder, and you are totally sure the animal is 100% het? Now you have a customer saying you ripped them off when you know they are just really unlucky by not hitting the odds. What do you do to resolve the issue?

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Originally Posted by Freakie_frog

I guarantee live over night. I think that if the animal has health issues due to a condition that is traced back to the breeder (i.e. internal parasites in that animal only) and you only had it 3 weeks. Then the breeder needs to step up. But if the animal dies after months of you owning it then that's on the owner.

To say what is fair depends on the circumstances surrounding the issue.

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I agree and feel the same way. I will use this same method of sales.

As a buyer first I want pictures of the animal, how he or she is feeding, how it will be shipped, the breeders and my scedule matches for shipping dates. I work on the road so I'm not home every night so shipping is a pain in the butt for me since I have to take a couple days off to know I'll be home to get the animal. Another thing I like is a breeder that actually cares about the customer not just think it's another sale. I know for my experience I'll stick with who I've been buying from I'm really happy with the service, the animals health, and packaging is great.