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Herp Enclosures
Anyone know how I can get ahold of them? Im needing to order a rack and they seem to have the best deal and from what ive heard super quality customer service.
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Re: Herp Enclosures
i just ordered a rack from natures spirit reptiles, very prompt service and a pretty good price . If you cant get a hold of herp enclosures.
www.nsreptiles.com
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Re: Herp Enclosures
herpenclosures.com
herpenclosures (at) aol.com
540-261-2992
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Re: Herp Enclosures
Judy I started a thread a while back and i was trying to determine if Rich was still in business or not. I e-mailed him (with the e-mail on his site, and the one you just wrote) and I called him (with the phone number on his site, and again the one you just posted). I was never able to get in touch with him, he never responded to e-mails and that number (last time I called) was out of service.
I think it's unusual for him to not return or answer phone calls/e-mails..but there are others that claim he's still sending out top quality racks.
I believe Ed Clark knows how to get in touch with him..he's the last I'm aware of that got some hatchling racks from him a few weeks ago.
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Re: Herp Enclosures
:confuzd: Well, that's off a business card I got from him at Daytona this past August. Other than a brief conversation there (which to be honest, I can't even remember for sure which vendor it was because I talked to LOTS) I've never spoken or done business with him. But you'd think a card given out at Daytona would be current. :confused:
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Re: Herp Enclosures
Yep it was after Daytona that I got in touch with him and ordered my rack. I love it..and I called again 2 months later to get pricing on an adult rack and could get nothing :confuzd:
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Re: Herp Enclosures
Thanks everyone for the info, I kidof already knew about the email and phone number. I had emailed him a few weeks ago and hoped he had everything working again but I guess not. I think im going to go with reptile basics now and hopefully Herpenclosures in the future.
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Re: Herp Enclosures
Quote:
Originally Posted by worldcupkeeper
Thanks everyone for the info, I kidof already knew about the email and phone number. I had emailed him a few weeks ago and hoped he had everything working again but I guess not. I think im going to go with reptile basics now and hopefully Herpenclosures in the future.
Can't go wrong with either rack. good luck :gj:
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Re: Herp Enclosures
I just heard from Rich today - his e-mail has been down. He said that I could share his cell phone number here: 540-460-5073.
His e-mail is also working now and you can e-mail him at sales@herpenclosures.com
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Re: Herp Enclosures
I know this is an old thread but i was wondering if anyone has any off the racks from them? If so how was the shipping and transaction handled? I also would like to get opinions on his racks as far as quality and such.I am looking for a few racks soon and prefer to not waste time :P .Thanks
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Re: Herp Enclosures
I love his racks, personally. Can't say I've tried many other companies, though; only Reptile Basics (which I did not like). The Herp Enclosures racks are very high quality. Nice and thick, and they round the edges.
Another thing I liked is that on the rack with the small tubs they seperated each space for the tubs instead of having them pushing up against each other side by side. Looks nicer when they are divided. They also come assembled, have a hole for the probe to go through the back, spaces on the sides so you can attach the racks side by side, and pins to keep the tubs from sliding opened.
As for how the transaction was handled, I just emailed him asking for a shipping price, he gave it to me, I PayPaled him, and he shipped. No problems at all.
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Re: Herp Enclosures
Quote:
Originally Posted by RedDevil
I love his racks, personally. Can't say I've tried many other companies, though; only Reptile Basics (which I did not like). The Herp Enclosures racks are very high quality. Nice and thick, and they round the edges.
Another thing I liked is that on the rack with the small tubs they seperated each space for the tubs instead of having them pushing up against each other side by side. Looks nicer when they are divided. They also come assembled, have a hole for the probe to go through the back, spaces on the sides so you can attach the racks side by side, and pins to keep the tubs from sliding opened.
As for how the transaction was handled, I just emailed him asking for a shipping price, he gave it to me, I PayPaled him, and he shipped. No problems at all.
Ok this is the type of info i was looking for:cool: .Of course any more info is appreciated;)
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Re: Herp Enclosures
Big thumbs up to Richard at Herp Enclosures. Over the last two weeks he has accomodate several design changes to a custom order and also went out of his way to Delta Dash a new cage to me in order to meet a restrictive timeline. Over the last week we have communicated every day, sometimes twice a day about the order.
He's always had time to answer all my questions and the quality of the cages are top notch. He will definately get all of my caging and rack business.
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Re: Herp Enclosures
imo, the "elite series" racks are the strongest best built plastic rack period.
they stack nicely, and are machined to fit perfect. the solid pvc used is marine grade and will stand the test of time...
vaughn
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Re: Herp Enclosures
Does he have a website? If so can you provide a link.
Thanks
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Re: Herp Enclosures
Quote:
Originally Posted by jotay
Does he have a website? If so can you provide a link.
Thanks
I'm too lazy to link it - just Google "Herp Enclosures"
He's in Virginia too.
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Re: Herp Enclosures
Quote:
Originally Posted by Skiploder
I'm too lazy to link it - just Google "Herp Enclosures"
He's in Virginia too.
The link would have taken less typing then what you just typed... :P
www.herpenclosures.com
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Re: Herp Enclosures
Quote:
Originally Posted by RedDevil
NOW you tell me.......
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