Herpstat trouble shooted. Tested and succeeded. Safe to put back in?

This all started when i saw my heat pad was at 118 degrees. Assumed it was the pad so bought a new one. Same thing happened. Now it's all eyes on the herpstat. I contacted spyder robotics and did what they said. It passed the trouble shooting process. Did everything the person said it should do. So does this mean it's safe to plug the heat pad back in?

oh great..
I just ordered a Herpstat 2 today.

Never used them before.

Hope yours works now. ..

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Originally Posted by zina10

oh great..
I just ordered a Herpstat 2 today.

Never used them before.

Hope yours works now. ..

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You'll be fine, I was just part of the unlucky club. I mean I do want to plug it in, but he's in his hot hide. So if it's still defective than he can suffer from a burn. I don't want to take any chances. For now I just have his oil heater set to 85 degrees. His tub is nice and warm.

I plan on plugging my incubator AND my Rack that contains all my 6 year old beloved BP's into that Herpstat.

If I had a failure like this, it would be devastating.

I know it can happen with "any" thermostat, but to read this a few hours after I ordered one is a bit concerning. Now I wonder if I shouldn't have rather ordered 2 separate ones rather then one that runs 2 setups..

Update. Plugged in the herpstat. Set it to 90 and was staying at 78 without going up. I chose to master reset it. It seems like it's heating up now.

Quote:

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Originally Posted by zina10

I plan on plugging my incubator AND my Rack that contains all my 6 year old beloved BP's into that Herpstat.

If I had a failure like this, it would be devastating.

I know it can happen with "any" thermostat, but to read this a few hours after I ordered one is a bit concerning. Now I wonder if I shouldn't have rather ordered 2 separate ones rather then one that runs 2 setups..

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That's a deal breaker than. The thing is though I bought mine used. However the seller stated it was only used for a week. Oh well.

So I just put in my configurations. It was heating to the default settings but now it seems like it's not heating to my configurations. Oh no.

I believe I found the solution. I was tweaking the settings. After disabling the "On Error Shutoff IO" it started to heat up. Now it's at 90. I'll be checking every 10 minutes with my infrared tempgun to make sure it's in safe ranges.

Oh boy :(

Has anyone else used Herpstat 2 ? Ever any issues ?

Sometimes I wonder if I shouldn't just go to the "double Ranco" method that Boaphiles recommends (and sells).

I was really happy about ordering a Herpstat because they get good reviews, but I'm second guessing getting one thermostat to run everything. If it fails..then everything goes down ..:(

Does yours have a warning signal ? Did it go off ?? Did something shut down before getting to hot ?? I thought they had safety measures built in..

I've got 4 Herpstats. 1 Herpstat 2 redline, 1 Herpstat 2 normal, 1 Herpstat 1 redline and 1 herpstat 1 normal and mine have been fine for over 4 years now. If they fail, they fail in the off position and/or you can set the safeties.

As for the OP, did you make sure the Hi/Low temp levels were set to your settings? If you got this used, as you found out, you need to hit the master reset to reset everything to default. Then go through each menu and set everything to YOUR settings.

Setting it to 90 and then it not going over 78 sounds like the pervious owner had the IO set to max at 78 which would explain why it wouldn't heat over 90 until you raised the Hi temp level to 90 or what I do, is 10F over what I want for a max level.

Quote:

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Originally Posted by zina10

Oh boy :(

Has anyone else used Herpstat 2 ? Ever any issues ?

Sometimes I wonder if I shouldn't just go to the "double Ranco" method that Boaphiles recommends (and sells).

I was really happy about ordering a Herpstat because they get good reviews, but I'm second guessing getting one thermostat to run everything. If it fails..then everything goes down ..:(

Does yours have a warning signal ? Did it go off ?? Did something shut down before getting to hot ?? I thought they had safety measures built in..

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yes mine does come with the warning signal. I actually didn't know which setting was the one to turn on the "shut off before it gets too hot" but I know it's in there somewhere. I need to find it soon, especially now.

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Originally Posted by danielwilu2525

yes mine does come with the warning signal. I actually didn't know which setting was the one to turn on the "shut off before it gets too hot" but I know it's in there somewhere. I need to find it soon, especially now.

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Go to "output configuration". Then go to "Hi/Low alarm". Then you can turn it on or off and also set the Hi and Low temps you want before it trips the alarm and shuts power off.

Thank you ! I feel better now..

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Originally Posted by Sauzo

Go to "output configuration". Then go to "Hi/Low alarm". Then you can turn it on or off and also set the Hi and Low temps you want before it trips the alarm and shuts power off.

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Thanks Sauzo! Always a help :)

Quote:

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Originally Posted by zina10

I plan on plugging my incubator AND my Rack that contains all my 6 year old beloved BP's into that Herpstat.

If I had a failure like this, it would be devastating.

I know it can happen with "any" thermostat, but to read this a few hours after I ordered one is a bit concerning. Now I wonder if I shouldn't have rather ordered 2 separate ones rather then one that runs 2 setups..

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I run Herpstat 2's and they have been flawless....IMO they are the best on the market.. Sounds like a fluke problem Daniel has or maybe the settings that Lock from previous owner.. I
Hope the MASTER RESET & then reprograming it to your settings fixes the problem as Ive never read a bad review.

Quote:

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Originally Posted by Sauzo

I've got 4 Herpstats. 1 Herpstat 2 redline, 1 Herpstat 2 normal, 1 Herpstat 1 redline and 1 herpstat 1 normal and mine have been fine for over 4 years now. If they fail, they fail in the off position and/or you can set the safeties.

As for the OP, did you make sure the Hi/Low temp levels were set to your settings? If you got this used, as you found out, you need to hit the master reset to reset everything to default. Then go through each menu and set everything to YOUR settings.

Setting it to 90 and then it not going over 78 sounds like the pervious owner had the IO set to max at 78 which would explain why it wouldn't heat over 90 until you raised the Hi temp level to 90 or what I do, is 10F over what I want for a max level.

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Yeah I set everything to what a ball python would need. Right now the hot spot is at 89-90. It's good for now, lets hope it's the same for the morning...

Quote:

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Originally Posted by Mr Sully

I run Herpstat 2's and they have been flawless....IMO they are the best on the market.. Sounds like a fluke problem Daniel has or maybe the settings that Lock from previous owner.. I
Hope the MASTER RESET & then reprograming it to your settings fixes the problem as Ive never read a bad review.

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Yeah that's what I did. However it still didn't heat up, it did when I disabled the IO. I'll have to look into it. The herpstat was flawless up until now so.

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Originally Posted by danielwilu2525

Yeah that's what I did. However it still didn't heat up, it did when I disabled the IO. I'll have to look into it. The herpstat was flawless up until now so.

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Sounds like maybe a probe issue? Do you have another Herpstat you can switch probes with? Then turn the IO safety back on and see if it still cuts power?

Quote:

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Originally Posted by zina10

Oh boy :(

Has anyone else used Herpstat 2 ? Ever any issues ?

Sometimes I wonder if I shouldn't just go to the "double Ranco" method that Boaphiles recommends (and sells).

I was really happy about ordering a Herpstat because they get good reviews, but I'm second guessing getting one thermostat to run everything. If it fails..then everything goes down ..:(

Does yours have a warning signal ? Did it go off ?? Did something shut down before getting to hot ?? I thought they had safety measures built in..

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I have 2 H2's, an H4, and an H6, all without issues.

Sounds to me like the OP is having probe placement issues or a bad probe.

https://uploads.tapatalk-cdn.com/201...307d168ea7.jpg

Daniel any Update this morning? In fact what everyone else said about a probe issue sounds correct. You can replace thows of course.

Herpstat is a great product, i have never had issues with mine. If anything is wrong with it i would chalk it up to user error or buying a mistreated used unit. If i were the OP i would keep reading over the user manual and double check every connection and probe. Make sure if you have two different probes that they are hooked into the correct spot on the back of the unit and not switched. Also make sure that your heat tape isnt the issue too, check for all possibilities.

Update: Sammy had a perfect shed last night! In times like these this makes me happy :) https://uploads.tapatalk-cdn.com/201...d75550985e.jpghttps://uploads.tapatalk-cdn.com/201...a1b8e56cd2.jpg

Alright back to the topic. I woke up this morning to find the hotspot kinda cold. However I believe since I'm using paper towels ( and the heat pad is not taped to the tub) is causing the heat not go into the tub. I'll purchase tape today and see what happens. As for the probe, I don't believe there's an issue. It's sandwiched between the heat pad and the tub.


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https://uploads.tapatalk-cdn.com/201...7a61e98e0f.jpg
Update: Sammy shed in a perfect piece! I'm so happy, especially in times like these. Alright back to the topic. The hot spot was 87 degrees when i set it to 92. I believe this is because the pad isn't actually taped to the tub. I'll purchase tape and properly set it up. I'll update you guys once I do.


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Uhh error. I thought when I first posted it didn't go through. Sorry!

When a probe is placed outside like on the bottom of a tub or cage, it will always be a few degrees off from the inside temp as it needs to heat through the cage flooring. I have flexwatt on all my cages and I have it set to 100F to get a 90F temp on the inside floor of my AP cages. That's normal and not off. The trick is you dial in the Herpstat temp setting with an IR gun on the cage floor inside the cage.

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Originally Posted by danielwilu2525

https://ball-pythons.net/forums/cach...7a61e98e0f.jpg
Update: Sammy shed in a perfect piece! I'm so happy, especially in times like these. Alright back to the topic. The hot spot was 87 degrees when i set it to 92. I believe this is because the pad isn't actually taped to the tub. I'll purchase tape and properly set it up. I'll update you guys once I do.


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My Herpstat is always 5-7 off from my Thermometer. Thats the difference between the tstat probe under the UTH on the outside and the inside of the enclosure above the Glass.

God danm I'm so irritated. There was a small power outage (not even for a minute) and I instantly came up to Sammy's closet. Checked the temp, now it started to go above 100. This was according to my heat gun, the probe says 93. Again I'm so irritated i just want everything to be smooth. I guess I just got unlucky with herpstat. What do I do? Get a new probe?

On the hot spot it's 88-92. The heat pad has uneven temperatures, one side is this the other side is that. But the heat pad itself is 95-100. I have the herpstat set to 93. Shouldn't the probe detect the high temperature since it's on the heat pad? Do I need a new one?

Quote:

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Originally Posted by danielwilu2525

On the hot spot it's 88-92. The heat pad has uneven temperatures, one side is this the other side is that. But the heat pad itself is 95-100. I have the herpstat set to 93. Shouldn't the probe detect the high temperature since it's on the heat pad? Do I need a new one?

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That sucks. UTHs always have hot and cold spots. Its the nature of the beast. That's why you find a happy median. I'm assuming you are only using about 1/2" deep of substrate. Too deep and it will basically insulate the UTH creating a hotter area until it is uncovered. Try taping the probe to that hottest spot and then seeing how that works. I know my flexwatt runs anywhere from around 86F on the edges up to 92F at the hottest point.

The probe will only detect the point it is touching and the air pocket temp if you put it between the tub and UTH. I mean you could have been unlucky and picked a 'cold spot' on the UTH lol. I mean everything sounds right from the temp being 88-92 with a setting of 92. Where are you getting this 95-100 temp from on the heat pad? I say tape the probe to that spot and see what happens and keep a note where the old spot was and what the temp was there and then check it after you move the probe to the 100 spot.

Alright I'll try that. However the hot spot started to get above 95. After I shut it off. Hopefully everything is all well.


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Quote:

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Originally Posted by danielwilu2525

Alright I'll try that. However the hot spot started to get above 95. After I shut it off. Hopefully everything is all well.


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So, you have the Herpstat and probe set on the outside of the tub between the UTH and the tub? And then you are getting a reading of 93 from the Herpstat? And then this 95 is coming from a temp gun on the inside of the tub on the floor? At the exact same spot as where the Herpstat probe is? I mean once you have that changed and let it sit a couple mins until it stabilizes. Then temp gun the probe from inside the tub and see if the probe temps matches the Herpstat reading.

I mean your temp gun could be off a couple degrees too and when you temp gun anything, you want to do it within an inch or less as the air can change the temp as well on the gun.

Quote:

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Originally Posted by danielwilu2525

Alright I'll try that. However the hot spot started to get above 95. After I shut it off. Hopefully everything is all well.


Sent from my iPhone using Tapatalk

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I'll be honest, im thinking nothing is wrong and your not familure with how to regulate the Herpstat.. My Herpstat Probe created a Air Pocket under the UTH and it is not as HOT there as other parts of the UTH so i have to set the Herpstat to 96 at the Herp probe spot and that is acually 91 above the glass at the Hotest soot of UTH. If you check the Hotest Spot of my UTH Itself its actually 101.....
Dont compair herpstat temps to your thermometer temps, that wont work.. Set the Hepstat to whatever gives your Thermometer a hot spot of 90 degrees no matter what the Herostat says.. Also make sure you set it to DIMMING as the Pulse setting made my temps climb to high... Also set your Herp alarm to 5 degrees H&L of whatever you end up setting the Herpstat to that gives you a 90 hot spot and turn Sound ON so you can hear the alarm if it gets to hot.....
If your reading this and Im totally wrong about whats going on then i give up, sometimes communicating and writing back and forth ends in more confusion than help hahahahha.

Quote:

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Originally Posted by Mr Sully

I'll be honest, im thinking nothing is wrong and your not familure with how to regulate the Herpstat.. My Herpstat Probe created a Air Pocket under the UTH and it is not as HOT there as other parts of the UTH so i have to set the Herpstat to 96 at the Herp probe spot and that is acually 91 above the glass at the Hotest soot of UTH. If you check the Hotest Spot of my UTH Itself its actually 101.....
Dont compair herpstat temps to your thermometer temps, that wont work.. Set the Hepstat to whatever gives your Thermometer a hot spot of 90 degrees no matter what the Herostat says.. Also make sure you set it to DIMMING as the Pulse setting made my temps climb to high... Also set your Herp alarm to 5 degrees H&L of whatever you end up setting the Herpstat to that gives you a 90 hot spot and turn Sound ON so you can hear the alarm if it gets to hot.....
If your reading this and Im totally wrong about whats going on then i give up, sometimes communicating and writing back and forth ends in more confusion than help hahahahha.

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Yeah you said it right. I'm completely new to this. I did what you did and set the stat to 100. The hotspot is giving me a 88-94 spot. I gave it 20 minutes to stabilize. At some points it went to 95 but then went back down to 94 almost instantly. I'll update tomorrow morning. Thanks for the info everyone!