Possible burn help

A lady who buys rats from me has a ball and she called me for help. She says her snake didn't shed right it came off in pieces and its belly is real red and bleeding in a spot. I asked her if it was just a little blood at the cloacae she said no its at the center of the snakes belly. I asked her how she heated the snake she said she had a heat pad she bought the snake and Accessories at petsmart. I asked her if she had the heat pad on a thermostat she said she had several things that tell the temp. She doesn't have a clue so I summised she has an thermometer and a wide open heat pad. I told her how to raise humidity to help future sheds and told her to give him a soak and put him in a damp towel or pillow case to remove the stuck shed. She did this and the shed came off. I also told her to turn off the heat pad until she gets a thermastat or rheostat and temp gun. She wants to bring her snake to me to look at what should I tell her to treat the burns with and how does she need to go about treating the burns.

1.1 pastels, 1.0 lesser, 0.1 spider, 1.3 norm. 1.0 fire 0.1 RTB 0.0 sav. Mon.

Can't recommend without knowing the extent of the burn really.

It can be anything from cleaning up the area and keeping the animal on clean paper towel until the next shed to trip to the vet with course of antibiotic to prevent infection.

When an animal is burned stuck shed is really no longer a priority, and clean dry environment with limited stress is. ;)

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1.1 pastels, 1.0 lesser, 0.1 spider, 1.3 norm. 1.0 fire 0.1 RTB 0.0 sav. Mon.

I just got all the stuck shed off for her and I'm going to put some betadine on the burn.

1.1 pastels, 1.0 lesser, 0.1 spider, 1.3 norm. 1.0 fire 0.1 RTB 0.0 sav. Mon.

If you can, get some silver sulfadiazine cream. They're a prescription antibiotic cream for burns.

And keep her wound clean with betadine. Put her on paper towel substrate and a bare minimum set up for mean time. Have very little to no humidity until she goes into shed. Boost it up to normal for her to shed, then lower it again once she sheds. The burn doesn't look too bad. It should heal up fine with a few sheds.

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I know I am not helping but that is really sad. She should've researched more about the pet before she got it. Poor her and her snake..:(

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Originally Posted by Louie

I know I am not helping but that is really sad. She should've researched more about the pet before she got it. Poor her and her snake..:(

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On the same note... she bought the snake and supplies at Petsmart and most likely believed she got good information... unfortunate for the snake for sure, hopefully now being fully informed she will change the things that need to be.


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The problem with pet stores like Petco and Petsmart, many will tell you that the heat pads do not need a thermostat. It even says on the heat pad packaging that no Tstat is required. So I can see how easily it is for snakes to get burned.
Its horrible and irresponsible....



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Quote:

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Originally Posted by satomi325

The problem with pet stores like Petco and Petsmart, many will tell you that the heat pads do not need a thermostat. It even says on the heat pad packaging that no Tstat is required. So I can see how easily it is for snakes to get burned.
Its horrible and irresponsible....



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I was in a mom and pop type pet store last week that had heat rocks in their snake displays.... I cringed

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Quote:

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Originally Posted by satomi325

The problem with pet stores like Petco and Petsmart, many will tell you that the heat pads do not need a thermostat. It even says on the heat pad packaging that no Tstat is required. So I can see how easily it is for snakes to get burned.
Its horrible and irresponsible....

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I bought my first Ball Python from PetSmart (something I will never do again, even though she is an amazing snake)... not only did they get her age completely wrong, they were also feeding her the wrong prey size (way too small) and even didn't know if she was male or female!

They also told me that I don't even need a hydrometer or to mist the tank... luckily I did a lot of research and knew what to get, but it's horrible because a lot of people are getting bad information from "experts" at these chain stores. I hope the snake is doing better, poor thing :(

Exactly!
Can I ask how you know they got the age wrong?

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A while back I contacted http://www.mountainside-medical.com/ about purchasing silver sulfadiazine cream as their web site doesn't state that a prescription is needed to purchase it. They responded that they would sell it without a scrip, though I haven't tried to buy any yet.

If you cannot get the sulfadine cream, use triple antibiotic ointment or Bacitracin. This will help alot if you cannot get the burn cream. Good luck!

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Originally Posted by Crazymonkee

I was in a mom and pop type pet store last week that had heat rocks in their snake displays.... I cringed

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I saw one lady in flea market using heat rock for ball python she was selling and I was going to criticize but she said it is okay and only some does get burn because of heat rock malfunction. I was like "whaaat"

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The poor lady was crying she said she loved her snake and just did what pet smart told her she has been researching and knows better now. She said she was told not to use a heat rock but heat pad was ok. I put beta dine to clean and sulfa dine after and introduced her to a breeder who lives closer to her for help with further treatments. She is getting her husbandry in order and I think she will be OK. Pet smart should be ashamed.

1.1 pastels, 1.0 lesser, 0.1 spider, 1.3 norm. 1.0 fire 0.1 RTB 0.0 sav. Mon.

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Originally Posted by ironpython

The poor lady was crying she said she loved her snake and just did what pet smart told her she has been researching and knows better now. She said she was told not to use a heat rock but heat pad was ok. I put beta dine to clean and sulfa dine after and introduced her to a breeder who lives closer to her for help with further treatments. She is getting her husbandry in order and I think she will be OK. Pet smart should be ashamed.

1.1 pastels, 1.0 lesser, 0.1 spider, 1.3 norm. 1.0 fire 0.1 RTB 0.0 sav. Mon.

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I'm so glad you were able to help her and her snake!

I second the silver sulfadiazine cream. It's a great broad spectrum antibiotic and antifungal ointment.
Plus, as long as the wound is not infected, if at all possible you can apply a non stick gauze pad to the area after the wound has been treated.

Quote:

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Originally Posted by satomi325

The problem with pet stores like Petco and Petsmart, many will tell you that the heat pads do not need a thermostat. It even says on the heat pad packaging that no Tstat is required. So I can see how easily it is for snakes to get burned.
Its horrible and irresponsible....



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That's exactly why people don't know better. People expect to be able to trust "pet experts" at a pet store, I know I use to!