National Pet Pharmacy Just Raised Price of Food

I just bought the 5 packed shipped and signed up for automatic delivery.

I just looked, and my next delivery price is $143.09!!!!!

I went back on the site and saw that the price is now 143.

They just almost doubled the price of the rodent block!!


What's going on?

WTH! Really?

This company is being unprofessional!!!!! First they have their shipping at 5 bucks and change it without warning....Now they double their price. WITHOUT WARNING!!!!:colbert:

This company is going to lose business, because I am no longer buying from them! And Im sure a lot of other breeders out there that has been buying from them are doing the same..

Rip Off....S.O.B.'s!!!!:mad:

I'm wondering, if we all call in, and talk to the same manager, if something can be done. I don't think they realize how much business they are really going to lose.

We dealt with the auto shipping requirement when the shipping price went up, but now this? There's no way I can keep buying from them if this is going to be the new price. I can drive 10 hours and buy from a local distributor for much cheaper.

I apologize for the small out burst on my above post....I am just so frustrated with NATIONAL PET PHARMACY!! Hopefully they resolve it, if not I think I will find it elsewhere! If so...I will update you guys on where:confused:

Go figure, right before I was going to order again!:rage: I just canceled my account with them, just like everybody else they suck you in with a good deal, then jack up the price. I hope they lose a bunch of business over this, I can understand going up a few bucks but $60....I'm looking else where :confused: If anybody knows of anywhere else to get lab blocks from I'd love to hear it :please:

You know, I was wondering how long it would take for them to catch on to this...
$90 shipped for 5 40# bags is literally about $1 over wholesale, plus, they were losing money on the $5 shipping deal...
I buy feed wholesale, and that deal was almost exactly what I pay per pound....
Someone in management is sitting on a sore @$$.

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Originally Posted by jasbus

You know, I was wondering how long it would take for them to catch on to this...
$90 shipped for 5 40# bags is literally about $1 over wholesale, plus, they were losing money on the $5 shipping deal...
I buy feed wholesale, and that deal was almost exactly what I pay per pound....
Someone in management is sitting on a sore @$$.

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where do buy wholesale and what is it you buy? if you dont mind me asking?:D

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Originally Posted by jasbus

You know, I was wondering how long it would take for them to catch on to this...
$90 shipped for 5 40# bags is literally about $1 over wholesale, plus, they were losing money on the $5 shipping deal...
I buy feed wholesale, and that deal was almost exactly what I pay per pound....
Someone in management is sitting on a sore @$$.

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That is what I was thinking too. The price, especially with that 15% off code and free shipping was way too good to last.

You guys do realize that the 21$ price was a sale price, right? It's now back to its regular advertised price....

If anyone is near me and owns a trailer, maybe we can get together on a purchase. I have a supplier with great prices, it's just, I don't own a trailer.

Filling up my truck would bottom out my suspension getting enough to make it worth while for the trip.

If we go in together, we can take the drive together, split the cost for gas, and I can haul the trailer, or, if your vehicle gets better gas, you can. Whichever is cheaper.

That way, we both benefit!

:)

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Originally Posted by Johnny84

where do buy wholesale and what is it you buy? if you dont mind me asking?:D

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Sorry my man, gotta have a store or a business to buy wholesale...

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Originally Posted by reptilegirl07

If anyone is near me and owns a trailer, maybe we can get together on a purchase. I have a supplier with great prices, it's just, I don't own a trailer.

Filling up my truck would bottom out my suspension getting enough to make it worth while for the trip.

If we go in together, we can take the drive together, split the cost for gas, and I can haul the trailer, or, if your vehicle gets better gas, you can. Whichever is cheaper.

That way, we both benefit!

:)

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That's what I try to tell people to do... Get together and save some money... I buy a ton a month, and even at wholesale, I still get discounts for buying in bulk. I have a few other friends that breed as well, and we order together, and save with multiple orders...

Thanks for pointing this out. I just cancelled my next order too. I'm not paying the same price as Mazuri 6F for 20% less food.

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Originally Posted by spitzu

Thanks for pointing this out. I just cancelled my next order too. I'm not paying the same price as Mazuri 6F for 20% less food.

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Yep, cancelled my autoship. At least I got a great deal right before it stopped.

If anyone finds a similar deal... let us know.

Damn! I knew I should have ordered last month :taz:

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Originally Posted by Jessica Loesch

You guys do realize that the 21$ price was a sale price, right? It's now back to its regular advertised price....

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How did you arrive at that conclusion?

I think the 143 price was crossed out and it said the new price in red as the sale price.

Did you hear back at all?

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Originally Posted by JohnNJ

How did you arrive at that conclusion?

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Indeed - the original price has ALWAYS been crossed out, with the sale price next to it. It even said on sale.

Crap.
Well, I'm glad I just got my shipment in at the old price.
Anyone know of any good places in southern California??

The price of $21 was always listed as a sales price. And the bag price went from $21 sale to $28 which is not doubled in price, it's $8 more.

The aspen price has gone from $10.89 to $18.09!!! So that's almost a doubled in price.

I just called and talked to them and told the lady there wasn't any way that I could justify paying $18 a bag for aspen when I can get better aspen shred locally at Tractor Supply for the same price(it's $10 per 2.2cf bag, while the NPP is $18+ for 4cf).

In the end, I really like the Harlan/Native Earth food so Is witched it to 2 bags every other month to keep free shipping via autoship. I did tell the woman that I would be putting some rats on the local food to see if I can tell any difference. If I cannot see some difference in rat production or growth, I will cancel the order completely. She tried to say the Harlan was way better, but I pointed out the locally available food was over $10 cheaper for a larger bag and had the exact same ingrediants.

I was polite and nice throughout the call and both folks I talked to(two sections, one ordering one autoship)were very nice and tried to be helpful. But I was clear that the higher prices meant I would most likely not be ordering from them. I imagine that if enough people don't buy, they'll try another sale(maybe not as low, but sale price some). If they put it on sale low enough, I'll buy from them. If they keep the curent non-sale prices, I'll probably buy locally.

Buying local means I don't have to store loads of aspen or food too. I don't have to unload 300 lbs of rat supplies all on one day either AND it gives me a valid excuse to go to Tractor Supply more often. Win Win Win.

I'm waiting for a call from the customer service manager. She thinks it's a mistake.

I think we should wait to hear what she says before putting in, changing or canceling any orders.

I'll post as soon as I get the call.

Hang tight.

Hanging very tight!!!!
:)


And Wolfy, for those of us who buy the 5 pack, it IS almost double! I couldn't justify paying that price (28.00 per bag). That's ridiculous!

And to keep it in perspective, the $28 is for a 40 pound bag. It's $36 for an equivalent 50 pound bag.

I can definitely get Mazuri 6f for less than $36 locally and I like it better.

Just shop around with local feed stores

I get Mazuri 6f for 20 something a bag

Anyone know any supply stores in the Los Angeles area? That price bump put them a little over what I'd like to spend.

Still hanging tight!

Just a heads up for anyone in the South Florida area, South Florida Rodents sells their custom rodent block for $22 a 50# bag, and discounts if you buy bulk. I don't think they deliver very far, so that is the only down side. I emailed them for a guaranteed analysis as it is not on their site. I will post it if anyone is interested. I'll probably be buying from them if Native Earth stays this high.

Just checked this morning and the price is back down to $84.79 for a five pack.

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Originally Posted by Don

Just checked this morning and the price is back down to $84.79 for a five pack.

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Your welcome. :D

BTW, the price on Pet Food Direct is still $134.95.

The price is back, and just to make sure I understand, it is also free shipping?.........that is crazy, I have been buying locally, wholesale and tax exempt(since I am a business owner, one of the benefits of doing this legit), and I think I pay about $24, or $22 per bag, they charge my card automatically.......I will be more than happy to wait for delivery to pay $16.95/bag. Thanks everyone for the lead.

Much appreciated,
Jason Trott

YOU ARE THE BEST JOHNNJ!

Thanks a bunch!

.... Thank you. I would of been in deep poop. Really deap. San Diego area bad when it comes to finding local food for mice. Nothing within 100 miles of seel rodent blocks

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Originally Posted by JTrott

I will be more than happy to wait for delivery to pay $16.95/bag.

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Jason: Remember the bags of Native Earth are 40lbs. each, not 50lbs. What size bag are you getting for $24 or $22?

5 bags x 40lbs = 200lbs.

$84.79 / 200lbs = $.424 per pound

$.424 * 50lbs = $21.20

Just curious, is there anyway to use a coupon with your auto shipping purchases?

If you live in Michigan,Ohio,Indiana,chicago you can find Kent Feed Dealers or Plants and buy their rodent block


In store will run 13-16$ per 50lbs. When i bought a full pallet it was $10 a bag and i picked it up.

Fantastic!!!!!!!! Just FANTASTIC!!!!! Hopefully they know now how many customers they get from the reptile world and they will continue to give us good deals :)

I actually contacted Kent last night to find a distributor.

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Originally Posted by reptilegirl07

I actually contacted Kent last night to find a distributor.

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I did the same...they are suppose to call me back today to let me know what they found close to my area! But glad NPP changed their prices back...they must have noticed all the business they were losing! I will be ordering some tomorrow! :gj:

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Originally Posted by Simple Man

It was a pricing error on the website. I just ordered my rounds. The website prices are set to expire so it wasn't caught in time. The price has reverted and will stay that way. I ordered my usual 5-pack and 5 bedding with free shipping :) Their customer service is always on point! Super painless and they apologized a lot for the mishap. I setup autoship for 3 months. Native Earth is much superior to Mazuri. I've fed both and there really is no comparison. I like their shredded aspen too.

Regards,

Brian

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Originally Posted by boadaddy

Go figure, right before I was going to order again!:rage: I just canceled my account with them, just like everybody else they suck you in with a good deal, then jack up the price. I hope they lose a bunch of business over this, I can understand going up a few bucks but $60....I'm looking else where :confused: If anybody knows of anywhere else to get lab blocks from I'd love to hear it :please:

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You local feed store should sell it.

I spoke to the customer service manager and she said there was a glitch in their computer system, not just expired prices. They tested and found that for some products the prices changed when you added it to your cart. I wonder how many people didn't even notice.

She said that discounted price should be good for a while and all auto-ship orders over $49 get free shipping. Stock up now.

For those who don't already know, Pet Food Direct and National Pet Pharmacy are the same company.

Hi everyone!

There was a brief pricing error on our site that affected a handful of products. The issue has since been resolved and all prices are now correct. I am so sorry for the inconvenience and appreciate all of you bringing this to our attention!

Kelly

On my auto-ship page, it had the total as 143 to be billed on X date. My cart had the 143 price. *shrug*

I'm very glad it's back the way it was! I will be sure to over buy every month so I have a safety buffer in case the prices switch again. :)

Curious, does anyone know how long these stay good for on site? I can palatalize this stuff in my attic where it's cool and dry. I'm wondering how much extra I can buy without it going bad.

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Originally Posted by reptilegirl07

On my auto-ship page, it had the total as 143 to be billed on X date. My cart had the 143 price. *shrug*

I'm very glad it's back the way it was! I will be sure to over buy every month so I have a safety buffer in case the prices switch again. :)

Curious, does anyone know how long these stay good for on site? I can palatalize this stuff in my attic where it's cool and dry. I'm wondering how much extra I can buy without it going bad.

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SECOND THAT!!! I was wondering the same thing:D

ok just out of curiousity whats a link to the feed page that you guys are refering to? I want to check this site out and see if it can help me save a few bucks.

edit:

Nvm found it.

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Originally Posted by NationalPetPharmacy

Hi everyone!

There was a brief pricing error on our site that affected a handful of products. The issue has since been resolved and all prices are now correct. I am so sorry for the inconvenience and appreciate all of you bringing this to our attention!

Kelly

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AWESOME! And thank you for joining and commenting to your loyal customers! How dedicated :D

Well crap. I was just about to order another batch and the website says that its out of stock. Gonna have to call tomorrow and find out for how long...