New arrivals! or arrival i should say

So today i was supposed to get a male pinstripe and one of his male normal brothers was thrown in on the deal. At first i thought (I don't need a male Normal..why bother) but of course after sharing this information with my girlfriend she insisted that she's would look after it and take care out it. So, i decided to include him in the deal as well. Today, i opened the box and the one of the snake bags was had poop in it. I thought hmmmm i guess one of them had to you know what. But when i felt the snake from the outside it didnt even more or respond to the touch. Well when i opened it up the snake deceased :(. I then went to the pinstripes bag, took him out, Thank Goodness he's alive, but he was extremely warm to the touch. Warmer than my snakes after i grab them out of their 90 degree heat spot. Thanks a lot Fed Ex!! I'm glad you had a great time out on your lunch break while one of my snakes was dying in your van from heat exhaustion!!

Sorry to hear that. But random question where do you live that it's that hot mid winter?

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Originally Posted by MitsuMike

Sorry to hear that. But random question where do you live that it's that hot mid winter?

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San Diego California....it was partly cloudy and around 60 degrees F today soo i dunno...

Were the snakes shipped with heat packs? If so, this could be the reason. If not placed correctly. Have you gotten touch with the breeder? Took pictures as you were opening the box and snake bag? Free or not. The breeder should compinsate you in some way. Unless it can be proven it was the shipping companies fault.

that sucks man that's why i will never use fed ex i will always use SHIPYOURREPTILES

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Originally Posted by SawyerBalls

So today i was supposed to get a male pinstripe and one of his male normal brothers was thrown in on the deal. At first i thought (I don't need a male Normal..why bother) but of course after sharing this information with my girlfriend she insisted that she's would look after it and take care out it. So, i decided to include him in the deal as well. Today, i opened the box and the one of the snake bags was had poop in it. I thought hmmmm i guess one of them had to you know what. But when i felt the snake from the outside it didnt even more or respond to the touch. Well when i opened it up the snake deceased :(. I then went to the pinstripes bag, took him out, Thank Goodness he's alive, but he was extremely warm to the touch. Warmer than my snakes after i grab them out of their 90 degree heat spot. Thanks a lot Fed Ex!! I'm glad you had a great time out on your lunch break while one of my snakes was dying in your van from heat exhaustion!!

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Sounds like someone used too many heat packs..

Cause it is very unlikely that the snakes overheated in the van at this time of year.

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Originally Posted by Foschi Exotic Serpents

Were the snakes shipped with heat packs? If so, this could be the reason. If not placed correctly. Have you gotten touch with the breeder? Took pictures as you were opening the box and snake bag? Free or not. The breeder should compinsate you in some way. Unless it can be proven it was the shipping companies fault.

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Why would you expect the breeder to compensate you for a free snake? The one he paid for is OK. I agree it sounds like there was probably too much heat in the box but still you cant expect them to give you something for a free snake that died. I would be afraid to buy from them again though.

Here is a link to all the pictures i took

http://s53.photobucket.com/albums/g6...on/RIP%20Ball/

This sounds like a packing problem to me to be honest.

Like Heather said, too many heat packs or incorrectly placed.

Doesn't work.

Post the IMG codes of each picture

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Originally Posted by SawyerBalls

Here is a link to all the pictures i took

http://s53.photobucket.com/albums/g6...on/RIP%20Ball/

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Sorry..i'm trying to get the links, please bare with me

http://i53.photobucket.com/albums/g6...l/IMG_0262.jpg
http://s53.photobucket.com/albums/g6...4.jpg&newest=1
http://s53.photobucket.com/albums/g6...3.jpg&newest=1
http://s53.photobucket.com/albums/g6...5.jpg&newest=1
http://s53.photobucket.com/albums/g6...6.jpg&newest=1
Sorry if this bothers anyone because it sure did bother me. Should those heat pads be where they are in the first link? Thats exactly how i found them

Poor guy :(:(:tears::tears:

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Originally Posted by jason79

Why would you expect the breeder to compensate you for a free snake? The one he paid for is OK. I agree it sounds like there was probably too much heat in the box but still you cant expect them to give you something for a free snake that died. I would be afraid to buy from them again though.

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The snake, wether free or not, was part of the deal. It was in the same box. If it was a packing issue then it greatly endangered the life of the other snake as well. By compensate I dont mean return pay for a free snake. A second normal or some other arrangement could be made. Or reimbursment for the shipping?

Maybe its just me but I dont believe its ok to just let it go only because the snake was a free normal.. It was free and the other one was near heat stroke but its ok.. Its all good. No big deal :confused:

Seriously. How many other breeders (if confronted about this and you shipped these snakes) would just tell the customer.. Well I'm sorry to hear that but it was the free one so there is nothing I can do..

Just doesnt seem right to me. The OP's girlfriend got all excited about having a snake to take care of. Her snake arrived hot and dead.. The breeder cant afford to send another free snake?

Thats my rant. Its an animal. It matters.

OMG were the heat packs under the snakes like that? In direct contact with the snake bags??

Free or not, I would be contacting the "breeder"

Thats not proper packaging. That is why your snake was dead. Keep an eye on your other one to be sure he didnt suffer any damage from the heat exposure.

I'm sorry - FedEx had nothing to do with the death of that snake. The piss poor pack job of the person you purchased from was the direct cause of the death of that snake. In fact, he didn't even use heat packs that were designed for shipping reptiles, and he laid them directly on top of one of the snakes.

I personally would like to know who the seller is.

A single 40 hour heat pack, taped to the top of a PROPER styrofoam top, in a PROPER double sided cardboard box with PROPER foam inserts and the animals would have arrived alive.

Sorry that you lost one. :(

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Originally Posted by Foschi Exotic Serpents

OMG were the heat packs under the snakes like that? In direct contact with the snake bags??

Free or not, I would be contacting the "breeder"

Thats not proper packaging. That is why your snake was dead. Keep an eye on your other one to be sure he didnt suffer any damage from the heat exposure.

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Yep! They were exactly underneath them! Not taped to the top or bottom like most of the other ones i've seen

thats too bad i'm sorry to hear that

I got the snakes from Garry W Millhoff at vwmreptiles@yahoo.com

Woah, thats not coooooool man....


Who did this to you, I would like to know who to make sure I NEVER order anything from him/her?!?

I'd definitely contact him to let him know how the animals arrived, but I'd almost say you should put up something on the BOI - maybe "info" just to share what your experience was, along with the pictures.

I certainly would never have him ship anything to me, after seeing that pack job.

Hang on a minute... We all wanted to know who it was but really you should email him and see if he has anything to say about this first. If he is rude, simply doesnt care and will not do anything about this etc.. Then go to the BOI on fauna and post a thread in there explaining exactly what happened with your transaction with this guy. You then post his info along with your full name.

First and foremost, the seller must be contacted.

Hopefully no one here emails this guy to harass him before you have contacted him and given him a chance to make it right..

Things like this should really be done in order and respectfully. Of course I have no respect for someone who packs snakes like that but you do need to give him a chance to save his name and possibly improve on his practices.

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Originally Posted by Foschi Exotic Serpents

Hang on a minute... We all wanted to know who it was but really you should email him and see if he has anything to say about this first. If he is rude, simply doesnt care and will not do anything about this etc.. Then go to the BOI on fauna and post a thread in there explaining exactly what happened with your transaction with this guy. You then post his info along with your full name.

First and foremost, the seller must be contacted.

Hopefully no one here emails this guy to harass him before you have contacted him and given him a chance to make it right..

Things like this should really be done in order and respectfully. Of course I have no respect for someone who packs snakes like that but you do need to give him a chance to save his name and possibly improve on his practices.

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I agree, which is also why I suggested a "info" thread, vs. a "bad guy" thread.

Other buyers should be aware of how he pack snakes for shipping. There's no excuse for taking such tragic short cuts.

Yeah i definitely contacted him when i first got it and this is what he had to said "Fed ex won't do anything about it anyway. It just makes me sick that even though you put temps on side of boxes they still disregard it. Just let me know how pin does over the next few days."
I hope it "makes him sick" when he realizes it was the pack job not fedex
I just contacted him again giving him a link to this thread

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Originally Posted by SawyerBalls

Yeah i definitely contacted him when i first got it and this is what he had to said "Fed ex won't do anything about it anyway. It just makes me sick that even though you put temps on side of boxes they still disregard it. Just let me know how pin does over the next few days."
I hope it "makes him sick" when he realizes it was the pack job not fedex
I just contacted him again giving him a link to this thread

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He was probably relying on on your ignorance of shipping and packing reptiles. Now that you have some knowledge dont get rude with him. He knows fedex wont do anything. Thats the obvious part. If he doesnt know that he is packing these animals wrong then he shouldnt be shipping them. Take Robins advice and start an info thread in the BOI to keep people updated with this stpry and where it goes from here. Like OI said, be sure to follow the rules of the BOI. Use all your info and his info. Dates, pictures etc. People should know regardless. Robins right about that all the way.

Honestly, i'm doing this for the DEAD snake that arrived at my door. If he had a chance to voice his opinion in the matter i'm sure it wouldnt be in a "oderly and respectful" manner. So i'm doing it for him!

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Originally Posted by SawyerBalls

\ Well when I opened it up the snake deceased

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I am sorry I know how you feel. The first snake I had shipped to me arrived DOA but, in my case it was no fault of the breeder. I got a replacement that looked better then the first one.

Mike

Sorry you have to go through this :( Poor little guy!

I'm sorry to hear you have to deal with total ignorance such as this. Seriously there is no excuse good enough that a person could come with to cover that ridiculous packing job, especially when there are even a few videos online that show how to properly pack and ship reptiles.

Im sorry to hear about this, that is definitly a poor packing job.

:O There is no excuse for taking such fatal shortcuts.

The seller should have spent the few bucks on the proper packing materials, and ensure the health of the animals and the integrity of their name.

OP, I'm sorry you had an experience like this. Thanks for bringing it up here to open some eyes.

My gosh this is so horrible. :( A free Normal or not, it was a life that was taken due to negligence on his part, and therefore he should do something about it.

I am very sorry for your loss, and I hope your Pin didn't suffer any burns.

This is so sad. :( I feel so sorry for that poor snake.

I do believe the seller owes you some sort of compensation. So what if it was a free snake? Perhaps the fact that you were getting the normal for your GF is what made you decide to purchase from this seller instead of another. Also, we don't know what sort of damage the pin may have suffered. I know on humans, the male reproductive parts are rather susceptible to overheating. What if the pin is now infertile due to this?

I think an info thread on the BOI is a good idea. It is unfortunate that the BOI is something like a shark feeding ground, but I don't think that means the BOI shouldn't be used the way it is intended. And my interpretation of the intent of the BOI is that this is exactly the kind of info that should be shared there. If the seller responds appropriately, making things right with you and fixing his shipping methods, and does not get (or already have) any other negative rep, it shouldn't totally ruin his reputation and force him out of the hobby. I do recommend you wait to post it to give the seller time to respond and fix things with you, so that ALL of that can be in the first post.

They were shipped via FedEx? In order to ship snakes through them, you have to have a waiver on file with them. You have to send in your proper packaging, showing them how you will ship your animals. What I see in those pictures is nowhere near acceptable packaging for those snakes. I bet FedEx would be interested in knowing one of their folks is wiping his hind end with that waiver by shipping that way.

No excuse for that. Period. You have the proper stuff to ship, or you ask the buyer to wait until you can get it.

Some people just don't understand that it's wrong to take such shortcuts. Those shipping boxes, and proper reptile heat packs, are only a few bucks. Is it really worth an animal's life, or possibly your reputation?

Ugh. I hope the pin does well for you.

That guy is an ignorant shipper for blaming the overnight carrier. If he was someone I knew I would smack him upside the head for the unsafe packaging (I don't have to see it after reading this thread), for being heartless and offering you no replacement or compensation.

To my knowledge, no overnight company is responsible for temperatures that the packages travel within. And I can tell you from working at an overnight carrier's processing center, there is NO time to check what boxes say except for delivery address. I remember one box that was perishable and it stayed at the far back of the truck for an early delivery, that is as special as it got.

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"Fed ex won't do anything about it anyway. It just makes me sick that even though you put temps on side of boxes they still disregard it. Just let me know how pin does over the next few days."

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