Reptile Basics

I just want to say that i'm very satisfied with their service. i ordered the ranco and some clip sets on monday morning and i received it early afternoon today, talk about fast service. now i feel better with my setup. i will definetly order from them again.

That's good to hear. I've already decided that I dont want to go with a glass tank, and there are just too many amazing morphs to only have one ball. I'm planning on getting a nice set up from reptile basics once I get my tax return.

Moved to the Feedback forum for ya. :gj:

Rich runs a great business; I purchase many of my heating and husbandry supplies from him. Always a super quick turnaround and delivery. Have not bought any of his racks yet but intend to do so in the future.

rich gets my business almost every time i need snake supplies. he has some of the BEST customer service in any industry i've ever seen. :) great guy great company.

I just made a recent purchase with Retpile Basics and I was 100% satisfied with my purchase and the customer service.

I have bought from Rich a few times now.....I have had nothing but awesome experience and great reliable things from him. I just received my CB 70 rack from him today...woooohoooooooooooooo. I will take some pics once I get it all set up. I haven't even taken it out of the box yet....Im waiting to share the excitement with the hubby. lol

Hey Jben...it is also nice for you to put in a good word for Reptile Basics on the Fauna Classifieds as well....under the Board of Inquiry. That is where I search for info on companies prior to ordering anything. :gj:

BPelizabeth, I'll be sure to do that. I build my own rack but the next one i get i might order from them also.

Too funny...I got this rack while I am waiting for the hubby to build one for me. lol This is going to be my quarrantine rack eventually. :D

Quote:

---

Originally Posted by BPelizabeth

Too funny...I got this rack while I am waiting for the hubby to build one for me. lol This is going to be my quarrantine rack eventually. :D

---

How can it be a quarantine, if its a rack with multiple tubs:D

It will eventually only be for snakes in quarantine. I will have large racks for all of the snakes that have been with me for a long time

Therefore...I will be able to have 3 snakes in quarantine at a time.

I just got 5 more racks from RBI yesterday. I'm sure there are other great racks out there, but Rich has my loyalty 100%. Not only is it top notch product as usual, but he beat his estimated delivery by a week and a half.

Can't go wrong with RBI. :gj::gj::gj:

Quote:

---

Originally Posted by python1024

I just made a recent purchase with Retpile Basics and I was 100% satisfied with my purchase and the customer service.

---

Agreed.. My dealings with them were above satisfactory:gj:

Rich is awesome and his cages are fantastic. Finances keep me from buying all R.B. cages but if it weren't for lack of funds, I'd have all R.B. cages.

My husband and I recently made our first purchase from Reptile Basics. We ordered some flexwatt, and a thermostat and had it mounted to a stand for a rack we were building. When the package arrived, we opened the box only to find that the stand had been broken during shipping. We sent an email that same night to notify them of the issue and to my surprise they had an entirely new thermostat and attached stand on it's way to us the next day. Customer service does not get any better than this! I was extremely impressed and they definitely will be getting my business from now on. We actually just placed another order with them for some hides and cleaning supplies. I'd highly recommend doing business with them!

I just received my 11 inch flex-watt order from Rich and give him 110% perfect :gj:.He shipped it out the same day i placed the order.Thanks Rich :gj: