Getting really nervous.

Hi hate to bother anyone. Seriously I wouldn’t even be writing this if i wasn’t staring to worry. Im a very patient person. But this is getting worrisome.

I ordered a custom cage from Animal plastics many many months ago. And while Ali has been perfect on the surface it seems every week when we email she tells me something has happened and they plan to ship “this week” or the “beginning of next” the thing is shes said this 3 times it just keeps getting pushed back. Has anyone else had experience with this?

The rescue i have needs his rhp. Its starting to get cooler here and i really wanted his forever home ready for him before the cold hits. :(

At this rate shell be telling me next week or sometime this week for another 6 months. Its really starting to worry me.

I hope someone can tell me about their experience.

Unfortunately this is normal for most enclosure makers.

What is your current setup like? Maybe we can figure out a way to bump up the ambient in it until the AP enclosure arrives.

Every enclosure I’ve ever ordered has taken twice the time I was quoted. It will arrive eventually and will be an amazing enclosure. They’re just a very popular and very busy company.
Perhaps some insulation styrofoam around your current enclosure, depending on its design?


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They are so busy with all the orders. It will get there.

First off, did you do a custom build? Those take much longer.

Second, on average, it will take 3-4 months to get your cage. AP is not a company to order from if you need a cage quick. If you want a quality cage though, they do make those. I have 3 T25s, 3 T10s, 1 A20, and had 3 T8s.

When I ordered AP cages in 2010 they were still going head to head with Boaphile .....they were still on the slower side.

Now? They are the industry leader in cages.....for a good reason. Price and quality. Worth every penny but yeah, incredibly busy.

Make your setup work in the meantime, no one "needs" a RHP. Shoot we didn't even have them when I got into this hobby. Make something work temporarily...CHE, red bulb. Your new cage will be worth it eventually.

I ordered a T8 from them over a month ago. I called last week for status as mine was a Quick Ship order.
Their website said 3 weeks wait. Ali tells me over the phone that the Quick Ship time gas increased to 5-6 weeks. Wished that they updated that on their website but no big deal, I can wait. She also told me it was going to be shipped at the end of the week which it did as I received an email with tracking info a few days later.

I think it depends on what you are ordering from them, how many and any special instructions or additions that you requested that prolongs the wait. Would I do it again? Maybe, I will know for certain after receiving the cage. I hear that Reptile Basics is a little faster but it comes with a higher price.

I would be more direct and ask her to give you a more definite deadline. I understand the frustration of being told one thing and then nothing happens as promised, either you need the cage now or later.

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Originally Posted by Cheesenugget

I ordered a T8 from them over a month ago. I called last week for status as mine was a Quick Ship order.
Their website said 3 weeks wait. Ali tells me over the phone that the Quick Ship time gas increased to 5-6 weeks. Wished that they updated that on their website but no big deal, I can wait. She also told me it was going to be shipped at the end of the week which it did as I received an email with tracking info a few days later.

I think it depends on what you are ordering from them, how many and any special instructions or additions that you requested that prolongs the wait. Would I do it again? Maybe, I will know for certain after receiving the cage. I hear that Reptile Basics is a little faster but it comes with a higher price.

I would be more direct and ask her to give you a more definite deadline. I understand the frustration of being told one thing and then nothing happens as promised, either you need the cage now or later.

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Thanks for understanding my frustration. It's not the wait. It's being told one thing and then it not happening that drives me crazy. And this has happened a few times now. [emoji30] I'd rather her just say she doesn't know at this point. Just don't give a timeline 3 separate times that you never actually make. And not email me saying there's a delay.
Or say instead something like within 2 months. I ordered the t10 and I didn't add anything extra at all just the rhp which they received months ago. It's been 5 months. Going on 6.


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Originally Posted by bcr229

Unfortunately this is normal for most enclosure makers.

What is your current setup like? Maybe we can figure out a way to bump up the ambient in it until the AP enclosure arrives.

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I have a Chee light and a daylight light bulb. And it's on a modified exoterra. I used tape on both sides sticky part touches sticky part so the snake can't get to the tape. And covered up about 75 percent of the screen to hold humidity. And I have to still mist every other day. To keep at 50 to 55.

The ambiant temp rn is 82 and that good. But at night it's been dropping to 78. Which scares me. I don't want it dropping any lower. I've tried a space heater but that is a bedroom and it gets too hot and my room mate complains.


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Quote:

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Originally Posted by jmcrook

Every enclosure I’ve ever ordered has taken twice the time I was quoted. It will arrive eventually and will be an amazing enclosure. They’re just a very popular and very busy company.
Perhaps some insulation styrofoam around your current enclosure, depending on its design?


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How do you use the styrofoam to insulate an exoterra. Put it on the outside of the cage or inside?


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