Big Daddy Wholesale

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Originally Posted by xdeus

Unfortunately there are a LOT of scammers and scumbags in this industry. For the most part the only thing a person has to go by when deciding to purchase from someone is their reputation as presented by previous customers. If I read a lot of negative reports from a variety of people about a breeder, why would I want to spend the time trying to get to know this person? There are way too many breeders out there to see if one person may have been wronged by a conspiratorial group of individuals.

If that does happen to be the case, then the onus is on that breeder to clear his name and defend his position from those allegations. It shouldn't be too difficult if the truth is on his side...

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I agree.

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Originally Posted by sw204me

Not to stir up the hornets nest anymore then it already is, but from what I saw at the show this weekend, and how you treated a VERY unhappy customer, I wouldn't buy from you if you were giving your snakes away. Even your "assistants" treated the poor kid like crap, if any of the breeders here felt they did wrong to a customer, I guarantee they would of done anything within reason to fix the situation. You, you literally told the guy you are done, turned your back, and walked away. Great customer service there.

I may not know you on a personal level, but I don't need to to know what I saw with my own eyes, to hear with my own ears. You are a disgrace to the herp society. I felt bad for the people looking at your table and asking you questions, I feel even worse for the people that buy from you or have in the past.

I did find it amusing that when talking with the poor guy that got screwed, he said he got online and did some research on ya and said the amount of information out there that is all negative towards you didn't shock him at all. Reputation is powerful, and it doesn't just come out of thin air, it is based on your actions, your words, it is based on you.

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You know I can understand your point of view BUT, from your other post I read that this was the first show you have ever been too. For someone who has 1.1 Bp's you really know your stuff? But there is no point in beating a dead horse you all have made your point.

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Originally Posted by ConstrAddiction

You know I can understand your point of view BUT, from your other post I read that this was the first show you have ever been too. For someone who has 1.1 Bp's you really know your stuff? But there is no point in beating a dead horse you all have made your point.

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I was standing right next to him...so from someone with a little more experience than he has...i stand behind his words. I heard the argument. I heard how pissed this customer was.

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Originally Posted by qiksilver

are you serious? Are you really going to fight another persons battles and trash your own name? You're not even going about it in an eloquent well spoken manner, you're like a bull in a china shop. You're calling everyone ignorant and making outrageous claims, and I don't think your 'business' will EVER get off the ground if you don't learn something about dealing with people. Both you and Allen really need to think about your business practices, and YOU need to stop being a jerk when people are stating their opinion based on the experiences of others. I think that yes, some have good experiences with a seller and some have bad, and in THIS particular case, after reading others' experiences and reading Allen's response I will never buy from this man because 1. others had sick/badly kept snakes from him and 2. because instead of dealing with the problem he acts as though he's above it.
In my eyes, if you really think you need to take on a cause, donate to charity. Because to be quite honest, you really ruined how I will view your Contriction Addiction Reptiles, because I will always remember how you call everyone ignorant. No one on this site even bashed Allen hard, they just said from stories they heard, and there are lots of them, they wouldn't buy from him. And if you've had a good experience, post it in the BOI instead of acting like a jerk to people who know all about his bad sales in the past.

This business has to do with how people perceive you, and you have to be at least a decent guy for many to want to buy from you, so good luck with that.

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Agreed. I wont be posting anymore. I came to this forum not too long ago and i won't be back on it. EVERYONE can post there opinion but I can't express mine. Whatever. There are some very nice and pleasent people on this forum who are reputable and others who don't have a clue. Whether they think they do or not. No hard feelings toward anyone definatley since none of you know me. As far as I am concerned I don't know how Allen treats everyone else I am just saying he has been more than a friend to me. He has bent over backwards to help me in every way possible. I respect someone willing to help me. See and there again you people are so judgemental. You don't know me either. Yes I called someone ignorant no difference than what you say about allen. Just because some of my animals came from him I am not able to produce wonderful heathly animals and I am going to be on the BOI? You all have a good time. I may meet some of you at Daytona.

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Originally Posted by ConstrAddiction

You know I can understand your point of view BUT, from your other post I read that this was the first show you have ever been too. For someone who has 1.1 Bp's you really know your stuff? But there is no point in beating a dead horse you all have made your point.

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I don't think one has to own any snakes to recognize bad customer service when they see it happening.

I don't think you do understand my point. To allen, I think legitimate concerns from possibly prospective customers that go unheeded turn them into people who will never buy from you. Even though you can't please everyone, you should do what you can for the ones you can please. And to you, the only one calling anyone ignorant is you, and that will stick with you for the life of your 'business', because people will remember that.

Wow...as someone who has actually done business with Big Daddy's (Allen) I kind of feel obligated to pitch in my $.02...

About a year and a half ago while at a reptile show in PA, my wife, son, and I were checking out all the vendor booths. While checking out Big Daddy's I saw a Spider ball that was amazing looking. Healthy looking, no shakes/spins, reduced pattern. Just awesome. We made the rounds several times and I kept coming back to that spider. I asked him if I could hold him (a couple of times actually) and he gladly obliged. I held him, gave him back and thanked Allen.

To make a long story short, I really had no intention of purchasing a snake that day unless I saw a really nice normal. My wife on the other hand had different ideas. After the third or fourth time holding "Floyd", she asked me if I would like to get him. Once I came to, I began seriously considering what she said. $1k for a snake is a big expense. I was impressed with the other animals he had there. All the display cases were very clean. He had several assistants there who were happily helping people and answering questions. Allen was also very helpful and patient when working out the transaction. I also had a small tub with UTH for the transit home and extra rack space already available.

After getting home and researching Big Daddy's online, I became a bit concerned. Read the fauna posts posted earlier and you'll see why. Fortunately for me and Floyd, everything has worked out. He has been a great eater, is very healthy, and has displayed no signs of spinning. Floyd rocks and I don't regret for one minute taking him home that day.

Would I purchase from Big Daddy's again? I don't know. I'm still not sure if I just got lucky or what??? If I were seriously considering a purchase from Big Daddy's I would definitely ask Neil Golli or Michael Cole for references on how the current conditions are at Allen facilities. I trust those guys...

That is all...:rockon:

See the two gentlemen in defense of me are actually customers of mine. Who actually know what they are speaking about and are not going on hearsay from their brothers girlfriends nextdoor neighbor ladys husband who fixes their car. But by what they know. What an idea! Huh.
The angry customer this weekend was a guy whos ex-girlfriend bought a snake from me one year ago at that very show. The guy came in the show and asked if I would get the snake and his new girlfriend into the show and asked if I would be willing to work with him on trading the snake. I said sure. That was before I looked at the snake. Once inside the show and at my tables I opened the container and saw the imaciated snake and began asking questions as to how the snake was housed, fed and how the snake had gotten in the condiction at the present time. He began to tell of how his ex was the one who wanted the snake when the purchase was made and how he did not know anything about reptiles.The snake was a niceraguan boa and was 2.5-3 years old. The snake was over three feet in length and was at the largest area no bigger than a nickle. He said he had been feeding it mice about once a month and went on to explain how the snake would strike at the enclosure all the time. I explained how to care for the snake to him and one of my employees did as well. He wanted to trade the snake and I would not due to the snakes condiction. He then got angry and said he was going to cause a seen at the tables. I said you don't need to because I will get Shaun that runs the show and you can show him the snake and we will go from there. He said no and was still trying to get me to trade the snake. Then he demanded his money back and at that point I said I AM DONE! I got robbie from Glades Herps and Shaun that runs the show to get involved. While I was gone the guy got hot with one of my employees and the guy who posted his comments on this situation got his part of the story. Once Shuan and Robbie looked at the snake the guy was instructed by the show promoter as to where he would be able to pick his snake up from and that was the end.
Once again we had a vet check our animals at the show as well as several other vendors and the promoter to assure the quality of our product. As stated by me before on the boi We have still not had a problem with the health, housing, cleanliness or the customer service we offer.
If you have just decided that you don't like me, I am fine with that. If you have decided you will never do business with me, I am fine with that. Also if you have decided that you will search high and low for any and every tiny little situation that might arise involving me, so you can bring it to the public for fun or talk or whatever. Just hang around. You will get your chance. See the sad part about life is that I am human. I will error. But the people who do know me and have done business with me will testify. When I am wrong, I will go out of my way to fix the problem. But when I feel that I am right I will not bend over, I do not give in when a threat is issued to put me on the boi, I will stand-up and defend my decission when I feel I am right. The lists of names I have given you guys here are not a list of my closest friends but a true list of people who have seen my facilities and can speak from what they saw. I am sure that if you take the time to call or email the people on the list you will hear comments made both in my defense and against me. For the way I lower prices and cut deals. But they can not say anything negative about the care or housing of my animals.
If the truth is what you people really want, before replying here anymore spend a few minutes checking up on this story and others before jumping on this old broken down wagon. That is if the trith is what you really want! And if the trith doesn't matter then just say whatever you want and continue to look for reasons to justify why you stay on me!
Allen Belcher

Wow that was a long read. Your description of the scene at the show is accurate and truthful, as I watched nearly all of it, just without the details. If thats the whole side of the story, as I already got his, then I will admit that I accused you wrongly and apologize. Him having the snake for a year and taking poor care of it falls on him, not you, a year is a long time. So I am sorry if I implied the snake was in horrible condition due to your error.

However, I do still feel that you and your employees could of handled the situation better and feel your customer service is lacking, which was the original reason of my first post.

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Originally Posted by sw204me

However, I do still feel that you and your employees could of handled the situation better and feel your customer service is lacking, which was the original reason of my first post.

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Honestly if I were in the same situation I would have done the same thing. They may need to work on customer service in other situations that I am unaware of but speaking of the situation you and Allen described I don't think what he did was wrong.

I can't imagine anyone willing to take back a starved snake and replace it with a healthy one that would most likely face the same treatment.

Again, I'm only speaking of this situation.