Disabled Snake

Morning all!!!
Petsmart just called.

They said they want to make this right and that to come get another snake. They said they do not need her to be returned.
I said we will not be purchasing another snake from them so she said to come down and they would give us our money back.

I told her it wasn't the $100 he spent on her it was more of "hey your vender messed up something needs to be changed" type of email.

Really I'm surprised its only been a day and they answered my email. I couldn't find a workable email for corporate so I sent an email to the store itself on the contact me button then you choose a store.

I am going to get something in writing from the vet so this Petsmart store can forward it up to corporate.

Guess now we just focus on Mia. My son is going to assist feed for as long as he can until he feels he just cant do it anymore or she starts eating on her own.

Taking it day by day.

Get your money back. Hurting them in the pocket is what will lead to change. They are a corporation, after all. Take them up on that offer.

Quote:

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Originally Posted by hilabeans

Get your money back. Hurting them in the pocket is what will lead to change. They are a corporation, after all. Take them up on that offer.

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heck yes, take the money and run girl!!! [emoji23]

I also encourage you to get your money back. They need to change their policy on feeding as well. So bad...so so bad!

Quote:

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Originally Posted by hilabeans

Get your money back. Hurting them in the pocket is what will lead to change. They are a corporation, after all. Take them up on that offer.

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This. To you it's not about the money. To them it is.

Quote:

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Originally Posted by bcr229

This. To you it's not about the money. To them it is.

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Very surprised that Persmart was open today.

Ran to the grocery store for some forgotten Easter dinner things and noticed they were open.

Stopped in and got my money.

I'm going to get a written report from the vet as to his findings so they can forward it to corporate.

HAPPY EASTER everyone!!!

Sent from my LG-H830 using Tapatalk

Another week gone by...son fed her again tonight. She still refuses (or can't) track or find her food so he assist fed again.

She takes it pretty easy. He puts the mouse nose on the side of her mouth and just moves it around to the front and barely pushes and she takes it.

Tonight she coiled around his hand before he could move it so he had to gently try to get her off his hand so she could coil the f/t mouse. Was funny but he said she held his hand tight for such a little thing!

So in the pic she's on the carpet but it's the only place he could put her since she had a tight grip on him without moving her to much and maybe spit the mouse out.

Pictures a bit dark also but didn't want to flash her while she was eating.

Going to weigh her Monday.

https://uploads.tapatalk-cdn.com/201...b4c7edb635.jpg

Sent from my LG-H830 using Tapatalk

Quote:

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Originally Posted by Maybeka

Another week gone by...son fed her again tonight. She still refuses (or can't) track or find her food so he assist fed again.

She takes it pretty easy. He puts the mouse nose on the side of her mouth and just moves it around to the front and barely pushes and she takes it.

Tonight she coiled around his hand before he could move it so he had to gently try to get her off his hand so she could coil the f/t mouse. Was funny but he said she held his hand tight for such a little thing!

So in the pic she's on the carpet but it's the only place he could put her since she had a tight grip on him without moving her to much and maybe spit the mouse out.

Pictures a bit dark also but didn't want to flash her while she was eating.

Going to weigh her Monday.

https://uploads.tapatalk-cdn.com/201...b4c7edb635.jpg

Sent from my LG-H830 using Tapatalk

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Forgot this pichttps://uploads.tapatalk-cdn.com/201...e684216275.jpg

Sent from my LG-H830 using Tapatalk

It sounds like it is getting easier to feed. I think she will learn to take it. Just putti g it on her mouth is enough for me to keep going indefinitely. To me that isn't force or assist feeding. What a good little baby! Keep it up!

I agree. The fact that she takes out like that is great and should be considered successful feeding rather that assist feeding.