Fedex lost shipment >.<

Morphie,

I use to be a Q&A FedEx employee... I can understand why you are so frustrated. Q&A is where all the packages go when they don't have or have unreadable labels, broken objects, illegal packages, etc. ALL the problem packages get dealt with by Q&A. Let me tell you. You are not the only one who has had this happen. *Normally* IF the package lost it's label, and when Q&A personal open up the package... and it has a print out of the label inside, they normally will call the sender & the receiver... let them know what has happened and just use that piece of paper to send the package out the next day. Do you know if the sender placed a print out of the shipping label inside with the snakes?

I know it's very frustrating when this type of thing happens. I've had it happen to me more then once, thankfully never with a live animal. But it does happen a lot daily. Packages aren't always handled or shipped with care and in the process labels come off, labels get scratched up and are unreadable, etc. Also some of those cheap lables don't stick at all and aren't worth a darn! So sometimes it can be FedEx's fault, other times it's not. It's the senders who choose what kind of lable they stick on the package. Hopefully you can get the sender to resend them and tell he/she that you shouldn't have to pay for shipping again OR ask he/she to get on FedEx's case and tell them to ship it again for free since they are the ones who messed up. They WILL do that, just have to really nag at them, ask for higher up's in the company, file a claim against them, etc. You should get your way because they don't want you going and doing any of those things.

why did they send it back? thats pretty f'n bunk. Well, not much you can do. Everyone knows that fed-ex sucks. my brother had an expensive set of headlights shipped out. Box said fragile ALL over it. they still managed to crack the housing AND refused to pay my brother or the buyer.

was the sender a verified live animals shipper. if not that could also be the problem

VERY good question Joe!

Quote:

---

Originally Posted by anthrpicdecadnce

why did they send it back?

---

Who knows. It could be any of the many problems that happen. If the box had a shipping label inside then I don't understand why they sent it back if the label had fallen off, unless the sender requested it be shipped back OR the sender wasn't certified to ship live animals.

Your best bet now is to just talk to the person you are getting them from who shipped them.

Quote:

---

Originally Posted by lovepig78

was the sender a verified live animals shipper. if not that could also be the problem

---

pls see page 3 of this thread.

lilly, i assume there was nothing like an inner packing slip denoting ship-to location, because they took everything out and the package had to be identified by packing materials and descriptions of the animal.

The seller is working with me - I'm not concerned with that part specifically.

I'm just annoyed with the fact that, well, i figured such a big company would have it more together, no? I shouldn't be getting this flip-flopping information. it just isn't professional, and i want nothing to do with it.

Sorry to hear about those headlights, Anth. I thought FedEx insured everything to a certain degree? Argh.

Quote:

---

Originally Posted by Morphie

pls see page 3 of this thread.

lilly, i assume there was nothing like an inner packing slip denoting ship-to location, because they took everything out and the package had to be identified by packing materials and descriptions of the animal.

The seller is working with me - I'm not concerned with that part specifically.

I'm just annoyed with the fact that, well, i figured such a big company would have it more together, no? I shouldn't be getting this flip-flopping information. it just isn't professional, and i want nothing to do with it.

Sorry to hear about those headlights, Anth. I thought FedEx insured everything to a certain degree? Argh.

---

i did too! but i guess that doesnt hold any water.

Well, they've arrived safely. They appear healthy but a bit stressed, which is understandable given what they've been through.

It's time for a tub, clean substrate, a nice bowl of water, and a nice dark place to hide. We'll get to know eachother later.

Quote:

---

Originally Posted by Morphie

Well, they've arrived safely. They appear healthy but a bit stressed, which is understandable given what they've been through.

It's time for a tub, clean substrate, a nice bowl of water, and a nice dark place to hide. We'll get to know eachother later.

---

:rockon: :rockon:

Glad to hear all worked out well in the end. :)