Customer Service / BHB

Latest pickup on the way from JKR....

1.0 Spotnose Clown.
http://uploads.tapatalk-cdn.com/2016...c68b98ac35.jpg

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Originally Posted by Reinz

Haha, I'm the opposite!

I despise email! It lacks the HUMAN touch.

I much prefer the phone.

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I like the written record you get with email. There's no question after the fact of what was agreed upon and who said what.

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Originally Posted by CD CONSTRICTORS

Latest pickup on the way from JKR....

1.0 Spotnose Clown.
http://uploads.tapatalk-cdn.com/2016...c68b98ac35.jpg

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Dang that's a nice kid :D

I'm hoping to put a little more size on him and pimp him out to a few late Hets ;)

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What a beauty of a snake!

I second the endorsement of JKR as well. I haven't even bought a snake from him and he's answered all of my newbie questions via several emails. Great customer service and a great show of product. He gives the buyer complete confidence. Plus, he also has a great YouTube channel. I'm in Southern California and he's still at the top of my list to buy my second BP from.

That is a Beautiful snake 😀

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I had the exact oppisite expairience with BHB. I was not even ready to buy yet, I was looking at a few morphs, so i called them. The girl who answered was really nice and answered my questions and even sent me a e-mail of a possible breeding result of the best of the morphs i liked. I did call in the afternoon, when animal chores are usually lighter and they have more time to talk. I'd give them a try in the afternoon . I live in Ny and called between 2 &4.

Well, not sure if anyone out there helped me out or if BHB ran across this but finally got a response about a day after I posted this.
But thank you to anyone that responded to me. I'm sure this is where I'll be coming to learn and ask all of you questions as this is my first snake!

You could try to tweet at him( @SnakeBytesTV), he responds to all of his tweets from what i know.

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Originally Posted by SmoothScales

I like the written record you get with email. There's no question after the fact of what was agreed upon and who said what.

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I understand totally. :)

For me, if I need written records of folks that I do business with, I need to find new folks to do business with.

Now if it is, or can be a confusing transaction, then written records are good for a meeting of the minds.