Re: What is wrong with people?
Quote:
Originally Posted by
wilomn
It may not be that they don't care, it may be that they don't know how much YOU care.
When I get something I usually, not always, but usually, send a confirmation.
When I send something I ASSume that if I hear nothing, then all is well.
It's not that caring about your snakes is not good, but once sold, once paid for, it's up to the buyer to decide if he/she wants further contact with you.
I do understand your feelings but if you haven't EXPLICITLY told them you require contact upon arrival, how do they know you really want it?
If I buy from a Show or a store, I feel no obligation to update them on the animal I purchased and I am, once again, ASSuming, that many online purchases are viewed in the same category as any other purchase: I got it, paid for it, am happy with it and see no need, not to be mean but just see no need, to have further contact with the seller.
Perhaps its undereducation of the buyer. Perhaps not.
Just be sure your TOS covers your butt if it's dropped off but not signed for and remember, you SOLD the animal. It is not longer yours. As much as you'd like to know all about it for the rest of forever, your buyer is under no obligation to keep you so informed.
Not whizziing in your Wheaties Jaimie, just trying to provide another point of view.
Wes,
You make some good points. The only thing in this case is that I just wanted to know that the animal was alive. The combination of not hearing from the buyer, seeing FedEx left the package at the door and the hot weather in the buyer's location was cause for concern. When I send the email with the tracking number I always ask that the buyer calls or emails me when the animal arrives so I know that it's safe. I don't need to ever hear about the animal again after I know that it arrived safely and the buyer is happy with it. I definitely hear what you are saying though! The good news is that all animals arrived safely.
Jamie
Re: What is wrong with people?
Quote:
Originally Posted by
Simpson Balls
I know how you feel man..... I have people always saying will you ship it out to me and I say not unless I have phone Info. My term is "will not ship unless costumer has given phone information" I made the same mistake and will never ever do it again.
Daniel
That's why I ship with Fed-Ex your required to provide a contact phone number for the receiving party or at least it has the last few times I've done it.
Just out of curiosity what are you shipping??
