Re: rick (firehop) why don't you.............
WoW! Another unhappy MG customer! :rockon:
Re: rick (firehop) why don't you.............
Quote:
Originally Posted by twh
..............contact scott j. michaels (847/293-7087) ,he's a long time herper,sells flexwatt,lives in your back yard and plus he's a vet,you get to pick his brain when ordering.he has a ad on KS classifieds in the heat section.
i won't go into detail about the hellish experience matt graybeal put me thru,but if your looking for a herpstat thermostat i highly recommend the bean farm,they are a class act.have fun!
How about straight from spyder robotics? :)
Re: rick (firehop) why don't you.............
....good plan,i wasn't aware that you could buy direct from the mfg.,they are located in IL.
Re: rick (firehop) why don't you.............
Quote:
Originally Posted by tmlowe5704
How about straight from spyder robotics? :)
Dion is a superstar. You can't go wrong ordering directly from him. His turnaround time and customer service after the purchase is killer! :rockon:
Re: rick (firehop) why don't you.............
Quote:
Originally Posted by twh
....good plan,i wasn't aware that you could buy direct from the mfg.,they are located in IL.
I've ordered directly from Dion at Spyder Robotics...really fast.
There was a thread some time ago when someone ordered from him and posted all the tracking information...they got the tstat in less than 36 hours or something crazy like that.
Re: rick (firehop) why don't you.............
Quote:
Originally Posted by elevatethis
I've ordered directly from Dion at Spyder Robotics...really fast.
There was a thread some time ago when someone ordered from him and posted all the tracking information...they got the tstat in less than 36 hours or something crazy like that.
Here ya go:
http://www.ball-pythons.net/forums/s...47&postcount=8
Now lets get back to our regularly scheduled programming. Yes its a repeat and an episode that continues to get a ton of play. Matt and his continued poor customer service. However, don't look to find him answering any threads here. He hasnt been to this site in a while. I know I like the look of that gold Reptile Basics banner at the top of this site much better anyway!:carrot:
Re: MG Reptiles-not a good experience
I too, unfortunately, had a bad experience with Matt a while back. It's sad because at the time, he was the best out there and people recomended him left and right. I wonder that if he just got too many orders to keep up! Who knows, but I won't be ordering from him again either :(
Re: MG Reptiles-not a good experience
Quote:
Originally Posted by adizziedoll
I too, unfortunately, had a bad experience with Matt a while back. It's sad because at the time, he was the best out there and people recomended him left and right. I wonder that if he just got too many orders to keep up! Who knows, but I won't be ordering from him again either :(
That is what he said happens. But he only talks of getting some help and as far as I know has never done anything.
Re: MG Reptiles-not a good experience
Just have to chime in, I ordered both snakes and equipment from Matt at different times. Three orders total.
All of it went smoothly, all of it was shipped well, and in a timely manner. Matt was helpful, answered questions, and after the sale answered more phobic questions about setting up the thermostats.(I don't do well with some unfamilar technologies! LOL).
I'm not saying that all these people haven't had BAD experiances, but I had to weigh in on Matt's side since I've had THREE seperate GOOD experiances with him.
Wolfy
Re: MG Reptiles-not a good experience
Sorry to hear so many have had problems with Matt. From my own personal experience with him, I have never had any problems whenever I have ordered from him and communication has always been good.
