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Fedex?

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  • 10-25-2006, 11:20 AM
    daniel1983
    Re: Fedex?
    Quote:

    Originally Posted by jglass38
    The shipper should be sending it priority overnight to arrive by no later than 10:30.

    IF you are located in a rural area, Fedex priority overnight is only guaranteed to arrive by 4:30 pm. To check if you are in a rural area, go to Fedex.com and get a shipping time from someplace random to your home using Priority Overnight. If it gives you a 4:30 pm delivery time, you are considered a rural area by Fedex.

    To get around the 4:30 pm delivery time, call Fedex to findout where the nearest distribution faculity is and once you get a tracking number....have FedEx hold the package there. That way, you can be there when they open their doors early in the morning and pick up your package.
  • 10-25-2006, 11:24 AM
    djslurp1200
    Re: Fedex?
    Thanks daniel. Yeah, I know i'm not in a rural area. Hillsborough county has more people in it then the entire state of maine. I live in citrus park which is west tampa. suburban I guess...alot of houses...5 minutes from downtown
  • 10-25-2006, 11:31 AM
    daniel1983
    Re: Fedex?
    Quote:

    Originally Posted by djslurp1200
    Thanks daniel. Yeah, I know i'm not in a rural area. Hillsborough county has more people in it then the entire state of maine. I live in citrus park which is west tampa area. suburban I guess...alot of houses...5 minutes from downtown

    It still would not hurt to check. I live on the border of a city and a small town....but have an address from the small town. So even though people two blocks up are guaranteed their package by 10:30 am.....I am only guaranteed my package by 4:30 pm. If I have a priority overnight package sent to my house, I will not recieve it before 10:30 am. I found this out the hard way last week when I was shipped my monitors.....they did not arrive until around 2:30 pm.

    From now on, all my packages will be held at the distribution facuility and I can pick them up at 7:30 am when the doors open ;)
  • 10-25-2006, 11:33 AM
    djslurp1200
    Re: Fedex?
    Quote:

    Originally Posted by daniel1983
    It still would not hurt to check. I live on the border of a city and a small town....but have an address from the small town. So even though people two blocks up are guaranteed their package by 10:30 am.....I am only guaranteed my package by 4:30 pm. If I have a priority overnight package sent to my house, I will not recieve it before 10:30 am. I found this out the hard way last week when I was shipped my monitors.....they did not arrive until around 2:30 pm.;)

    I'll check on the fedex site and try..
  • 10-25-2006, 11:39 AM
    Adam_Wysocki
    Re: Fedex?
    Quote:

    Originally Posted by daniel1983
    To get around the 4:30 pm delivery time, call Fedex to findout where the nearest distribution faculity is and once you get a tracking number....have FedEx hold the package there. That way, you can be there when they open their doors early in the morning and pick up your package.

    James Brown has told me multiple times that "hold at location" is not an option for FedEx live animal shippers ... Unless there's been a change of policy in the last 6-8 months, it could be a contact violation.

    Not trying to lecture or judge here (I don't care either way) ... just sharing some first hand knowledge that I have on the issue because it's something that I've fought for with FedEx and I'll continue to fight for it.

    To quote James Brown directly, FedEx "does not want live snakes within their buildings or vehicles one second longer than need be" ... FedEx would "much rather have them on a truck than sitting within a FedEx facility" ... and "hold at location would open up a can of worms that FedEx does not want to deal with".

    I've gone back and forth with him several times on the issue and have yet to be able to make an inch of progress ... but I'll keep trying. ;) :sweeet:

    -adam
  • 10-25-2006, 11:41 AM
    jglass38
    Re: Fedex?
    Quote:

    Originally Posted by Adam_Wysocki
    James Brown has told me multiple times that "hold at location" is not an option for FedEx live animal shippers ... Unless there's been a change of policy in the last 6-8 months, it could be a contact violation.

    Not trying to lecture or judge here (I don't care either way) ... just sharing some first hand knowledge that I have on the issue because it's something that I've fought for with FedEx and I'll continue to fight for it.

    To quote James Brown directly, FedEx "does not want live snakes within their buildings or vehicles one second longer than need be" ... FedEx would "much rather have them on a truck than sitting within a FedEx facility" ... and "hold at location would open up a can of worms that FedEx does not want to deal with".

    I've gone back and forth with him several times on the issue and have yet to be able to make an inch of progress ... but I'll keep trying. ;) :sweeet:

    -adam

    Would you really believe a FedEx employee that looks like this?

    http://www.womensenews.org/images/James-Brown-1706.jpg

    What? Did you mean a different James Brown? :D
  • 10-25-2006, 11:43 AM
    daniel1983
    Re: Fedex?
    Thanks for that input Adam. I was unaware of that....guess I need to reread my contract ;) I don't know how I could get a package to my house before 4:30 pm then...

    Looks like it is Plan B.......Have all packages delivered to a friend that lives in the city to get the package by 10:30 am ;)
  • 10-25-2006, 11:48 AM
    Adam_Wysocki
    Re: Fedex?
    Quote:

    Originally Posted by daniel1983
    Thanks for that input Adam. I was unaware of that....guess I need to reread my contract ;) I don't know how I could get a package to my house before 4:30 pm then...

    Looks like it is Plan B.......Have all packages delivered to a friend that lives in the city to get the package by 10:30 am ;)

    There is no specific wording in the contract that says that you can't do it ... but the business to business wording is what FedEx legal will always fall back on.

    Lots of people use hold at location and do not have any problems ... I think that it's mostly due to the fact that most FedEx station managers aren't even aware that there is a live shipper program ... I think that the only time it will be a problem is if a shipper on the program shipped a snake that got out ... "technically" they can't kick you out of the program for an escape, but they would want you gone ... so they would use things like shipping to "hold at location" or to residences to terminate your contract and provent you from ever being able to ship live animals via FedEx again.

    It's a safety net.

    I do a montly meeting with my FedEx sales rep and it's one of the things that we've discussed many times ... he is working on it from his end for me so maybe one day it will happen. ;)

    -adam
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