Im also very happy with there service i got from them. Very fast shipping and a very nice guy to do business with.
10-26-2006, 09:46 PM
jglass38
Re: ReptileBasics
I just placed another order yesterday with Reptile Basics. My order shipped out today and will be in my grubby hands on Saturday! Awesome customer service and fast shipping as usual. Thanks Rich!
11-07-2006, 11:56 AM
MorphCapital
Re: ReptileBasics
I have purchased many items from ReptileBasics from snakes to thermostats, good guy. Smooth transactions.
11-07-2006, 04:00 PM
tmlowe5704
Re: ReptileBasics
Ordered some flexwatt from him and it was shipped 7 hours later
11-10-2006, 06:56 PM
lillyorchid
Re: ReptileBasics
Once again... I did another smooth/easy transaction with Rich! I got some wired flexwatt for my soon to be made rack and he shipped it out this afternoon and it should be here on Tuesday. Once again.... this guy you can't go wrong with! A+++++++ customer service. I won't deal with anyone else when it comes to heating supplies.
11-10-2006, 09:20 PM
Rapture
Re: ReptileBasics
I bought my Helix from Rich and got to sit back and relax as soon as I pressed the buy button. I never had to call for any information, he sent tracking information the same day and I got my order a couple days later!
11-10-2006, 09:57 PM
jason221
Re: ReptileBasics
ReptileBasics - GOOD GUYS
I ordered some heat tape and thermostats (finally!) last Friday, it was shipped out Monday, and it's scheduled to arrive TOMORROW! I was so surprised, seeing that I'm on the west coast and he's on the east. I will never hesitate to buy from him if I ever need anything else.
11-21-2006, 08:36 PM
Shaun J
Re: ReptileBasics
I called Rich about 5 times to ask him questions about Rancos, flexwatt and even his snakes for sale and he gave me a quick, honest answer every time. I just got my Ranco in today after ordering it Friday morning. MORE than happy to say Rich is an A++++++++++++++++++++ guy in the reptile business.
11-28-2006, 05:01 PM
jotay
Re: ReptileBasics
I have to concur w/ everyone concerning Rich RBI.
I ordered a Helix on Sat. and got a email first thing Mon am w/ the tracking info and should be del today.
Great customer service!!
11-28-2006, 05:02 PM
jglass38
Re: ReptileBasics
Rich is the best as always! It was good to see him at White Plains and get a few minutes to hang out and BS with him.