where can i buy these?

I am a frequent shopper of LLLReptile, both online and in their Menifee, CA store. As a matter of fact I was just there about 4 hours ago and picked up some supplies for our new Bearded Dragon.

Great people and highly recommended.

Be sure and check out their YouTube videos on anything and everything reptilian!

http://www.youtube.com/user/LLLReptile1/videos

Rich at RBI is AMAZING!!!!!
Over the past year Ive order from him and RBI about 8-10 times (totally several hundreds of $ worth of stuff)....everything always arrives before the expected arrival date (might just have to do with me and RBI only being 2-3 states away from each other) and on two occasions my noob butt screwed up my own order...Rich had me on the phone (him calling me) within 2-4 hours of me placing the orders to review and go over things making sure it all got corrected...

I for one am willing to pay an extra few bucks here and there for that sort of customer service and order placement double checking!!

Quote:

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Originally Posted by Robyn@SYR

RBI is a high quality business, offering high quality products. But you won't do business with them? That sure seems short sighted.

Have you run sample shipping costs? Have you tried to come up with a shipping rate that works for all zip codes, across the country, with reliable delivery and trackable progress?

What method are you going to use to get $2 shipping? Is it time travel to the 1970's, cause that would be about right. You can't just put a stamp on a pump bottle and drop it in the mail. Reliable shipping methods like FedEx and UPS charge a 1 pound minimum, they don't give a break because the bottle is "tiny". And $9 is about right for actual shipping costs and packaging costs that cover 90% of the country's addresses.

Shipping costs go up each year, for sure. They are really affected by fuel costs the last few years, which have skyrocketed. But it is just the reality. RBI isn't being a "bad guy" and for as hard as Rich works, and the products and service he provides, he is absolutely worth your business.

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I only do business with Reptile Basics unless they don't carry what I need. Rich is an amazing guy with excellent customer service. I have had to bug him a couple times to give me advice/help me with a product and he even sent me repair parts for free (free shipping too) when I had issues with my watering system. Paying a couple dollars more in shipping is more than worth the customer service. Rich has my loyalty.