Retail Memories/Nightmare stories

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Originally Posted by carlson

Wow sounds like your manager was just concerned about making money. At least you caught it before the guy went home and woke up with a fish tank on his face (haha angel smiley face didn't know bout that one)

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I know not all stores are run like this but some are. I can say with absolute certainty that she weigh cost over profit with every decision she made wether it was now much to stock or if treating or euthanizing an animal was cost effective. It was horrible working there and being told to take kittens to the vet to be put down because they had flees. (man hours and flee control was more costly than euthanizing them) I used to race around finding homes for them and then having to beg the RVT to make a bogus bill so I didn't get in trouble for giving away kittens. I try not to buy animals or product from stores than sell living things they need for running a business will come to odds with the welfare of the creatures who are being sold sooner or later. I would like to believe that stores make the moral decision and will applaud any that do but I have become jaded and simply don't trust them to do so. Breeders are different as so much relies on reputation that that must take precedence over profit sometimes.

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Originally Posted by GummiBear

I managed an Edible arrangements for awhile and my favorite calls were always the ones that complained their fruit was going bad, after looking up when it was delivered it was typically a week plus...sorry its not magic fruit!

Not really retail, but at the zoo someone called in to give us a heads up that her neighbor was filing a complaint and was going to turn us in because our hippos don't have water to swim in... our customer service person tried to ensure they had the right zoo because we don't have a hippo..after continuing to argue about whether we had a hippo or not, because they would for sure know better, they were talking about the rhinos.. Who had wollowing holes and drinking water that is kinda hidden from public view..
The thing that pisses me off the Most are the people who try to feed the animals junk food and gum and then get mad at me for telling then they can kill our animals because they don't know their diets..
I tried to avoid retail like the plague but you can never fully escape the stupid...

Sent from my HTC Glacier using Tapatalk 2

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bwhahaha Sorry, the hippo thing...
My 3yr old can tell the difference between a hippo and a rhino...seriously...people oye.

One thing that always happened at the pet store, was we would constantly get people freaking out because we had "Roaches / maggots" (Crickets / mealworms) in our reptiles tanks. Oh my god those poor lizards! They're making them eat roaches and maggots! How cruel! Someone call animal control!

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Originally Posted by RoseyReps

My husband and I own a bar. I'm not even going to start with the drunk customer stories...lol

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lol i've worked at a liquor store for the past 4 years. talk about a plethora of drunk customer stories. one that sticks out in my head though, a couple years ago on new years eve (our busiest night of the year) we had a line of customers backed up at the cash register and this girl in her early 20s, obviously inebriated, started throwing up all over the back of the person in front of her. i jumped up and yelled at her to run to the bathroom and pointed to where it was. she ran to the bathroom and came out 10 minutes later and just walked straight out of the store. i went back to the bathroom to check the damage.. the girl blew chunks all in the trash can.. with the toilet not 3 feet away.. WHYYYY???!! lol gotta love cleanin up strangers vomit.

Strangers vomit :( I hate vomit

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Originally Posted by carlson

Strangers vomit :( I hate vomit

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Especially liquor vomit! That Guy/Gal gets four stars! Talk about a trooper!

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Originally Posted by eskye

I worked at a Ross in downtown Portland. Worst summer of my life

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These stories are hilariously awful.

Compared to the other posts in this thread, our retail experience was relatively tame, but still, it did make me hate doing retail, which is why we stopped after just a couple of years. On the reptile side of things, for 90% of the customers, it is all about disposable animals, which I hated. Soul sucking.

On the crazy side of things, people are nuts!

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Originally Posted by Robyn@SYR

These stories are hilariously awful.

Compared to the other posts in this thread, our retail experience was relatively tame, but still, it did make me hate doing retail, which is why we stopped after just a couple of years. On the reptile side of things, for 90% of the customers, it is all about disposable animals, which I hated. Soul sucking.

On the crazy side of things, people are nuts!

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I can't tell you how much I appreciate you sharing. I've started giggling out loud at random times AT LEAST three times, thinking about the punishment thing. Holy crap. I started a thread in my head with that one that will not stop.

I managed an Edible arrangements for awhile and my favorite calls were always the ones that complained their fruit was going bad, after looking up when it was delivered it was typically a week plus...sorry its not magic fruit!

Not really retail, but at the zoo someone called in to give us a heads up that her neighbor was filing a complaint and was going to turn us in because our hippos don't have water to swim in... our customer service person tried to ensure they had the right zoo because we don't have a hippo..after continuing to argue about whether we had a hippo or not, because they would for sure know better, they were talking about the rhinos.. Who had wollowing holes and drinking water that is kinda hidden from public view..
The thing that pisses me off the Most are the people who try to feed the animals junk food and gum and then get mad at me for telling then they can kill our animals because they don't know their diets..
I tried to avoid retail like the plague but you can never fully escape the stupid...

*sorry it posted twice, I can't figure out how to delete it...
Sent from my HTC Glacier using Tapatalk 2

Not retail, but my latest "Are you kidding me?" was a woman who brought in her two shorthaired exotic cats(think persians with short hair) for baths.

After I got them done, I put their fancy collars back on them and back into their carriers so they could go home. The collars were regular pleather collars with those sliding letters with fake gems so they're all guady and glittery spelling out each cat's name. I remember specifically that the woman seemed really picky so I took off one's collar and turned it over so the name was right side up(like that matters to the cat??).

So two DAYS after she takes them home, she calls me up and proceeds to tell me I've "forgotten" to put the collars on the cats. This ends up with her making the veiled threat that I've STOLEN the two collars. She tried to claim she paid $100 each and she expects me to refund her grooming cost($100!) and the cost for both collars(another $200). I told her I did put the collars on and if I had not, she would have called me the instant she took the cats out of the carriers at home! No no, the cats ran off when she got home, but of course the cats didn't loose the collars at home(like they've done half a dozen times before), I must have KEPT them!

Yes, you've uncovered my dastardly plot to create a black market or stolen cat collars. Eventually I told her that if she could bring in a RECEIPT showing the price of the collars was $100 each, I'd pay her half the amount. When she said I didn't sound like I was SORRY, I told her outright, "I can't be sorry for something I DID NOT DO! I'm only agreeing to this because you won't stop harrassing me! Either bring in a receipt showing me the cost of THOSE two collars, or don't call back!"

She never has called or come in. I looked up the collars and even i you bought nice collars and nice slider letters, the collars I handled would have been about $20 each... and that's stretching it.

People and their pets lead to all kinds of crazy stuff. The young couple who insisted that I couldn't wash their puppy because it was ALLERGIC TO WATER. *facepalm* "What does your puppy drink?" Got a blank look and they left. Geez.