Guys, don't shoot the messenger. I don't think she's trolling, or trying to cause a run on the snake bank at Daytona.
Yeah, it'd be nice if she had the receipt and more details. But I'd be pretty freaked out and panicked if I lost several animals very suddenly, too. Several animals of very different species, of something acute and very fast. I'd think something was in the air, too. Cut her some slack.
It doesn't hurt to be a little extra careful with quarantine this year.