I hate my bank!!!!

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Originally Posted by dr del

Hi,

The moneygrabbing, callous, arrogant festering crotch rots who run the Bank
of Scotland have totally overcome any lingering sense of customer service in
their latest round of customer mailings - so much so I think I may need a
pregnancy test.

The current account I have has never exactly been a beacon of reasonable
charges or service provision but today I got a letter flatly informing me
that it will no longer pay any intrest on credit balances whatsoever.

O.k. it was only ever 0.1% and being in credit is not something I was
terribly familiar with.

But, just to make sure the nut got well and truly screwed to the sticking
place, they have also decided to change the overdraft rules beyond all
reasonable bounds.

Up till now I have had a free £100 overdraft with an additional £200 that
carried a penalty charge of 1.5% if it was used.

Sad to say I have to use the additional £200 facility most months for varying amounts of time to tide me over between the bills arriving and the next dribble of money. I don't think I am all that unusual in this ( I have several friends who live on the very edge of their overdrafts permanently despite good incomes ) and the charges tended to hover around the £0.64 mark per month for me on average.

The new rules however are that ANY use of an ARRANGED overdraft ( up to
£2500 ) will be charged at £1 per day!!!!!

That works out at an increase in my monthly charges for having a £300 overdraft of 4587.5%!!!!!!

How the bejeebus can that be legal or seen as a reasonable charge?

They graciously add that they will, however, no longer charge intrest on the
overdraft amount.

Big whoop. For that amount of charges to be levied through intrest at the
old level the overdrawn amount would have to be £2,000. (er..... that's if my
math is correct ).

Or, to put it another way, I am ( from the 6th of December ) effectively
going to be charged for an extra £1,700 worth of overdraft I do not have.

Merry bleedin Christmas indeed. :-(

So, in the run up to Christmas, I now have approximately six weeks to
somehow find an extra £300 or be charged £30 a month.

I guess this year I get to play the grinch who doesn't give any presents. :taz:


dr del

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Will the baby be het for anything? :rolleyes: Sorry i could not let that one slide :rolleye2:.My god they are rip off jerks :mad:

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Originally Posted by STEW

They are charging you points on the money that they had to put up so that whatever you bought could be paid for. They feel like, if we have to come out of pocket because you cant manage your money, then you should have to compensate us for paying your bills for you......

I realize things happen and sometimes you get caught in a bind. But that comes back to financial management also, plan for the worst so in case it happens you are prepared. Dont let yourself get strapped to the point of having to live paycheck to paycheck that way you can put money aside for a rainy day or whatever you call it.

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Have you seen the economy lately?
LOTS of people have no choice but to live paycheck to paycheck nowadays.
WE aren't getting bailed out by the government.

Adapt and Overcome...... Do what you have to do.

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Originally Posted by STEW

Adapt and Overcome...... Do what you have to do.

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It isn't exactly just that simple.

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Originally Posted by dr del

Hi,

The moneygrabbing, callous, arrogant festering crotch rots who run the Bank
of Scotland have totally overcome any lingering sense of customer service in
their latest round of customer mailings - so much so I think I may need a
pregnancy test.

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:8::rofl: Oh my gosh too funny!!!!

I feel your pain! The US banks aren't any better! Apparently in the fine print of my savings account they charge me every money that my savings account is under $200. It was supposed to be a savings account for poor people as I'm a college student and poverty stricken! Anyway I wasn't too happy to find that out. I'm lucky to have anything in my savings account let alone $200!!!

There's many other things, but that was the most recent bull hunky they pulled on me.

I stopped using banks a couple of decades ago because of the ever changing rules and fees. I only put my money in and use checking at Credit Unions which are member owned and operate under different rules. I don't know whether you would have an equivalent system in Scotland or not.

i use wacovia. i have had no problems with them, been with them for over 10 years. one time my account got hit buy 3 $75 charges that were not mine. i got hit by 3 $30 over draft charges too. the account only had $10 in it. i called the bank told them it was a boguss charge. they froze my account and told me to go to my local branch and speak to a rep. when i got there the lady was expecting me. all i had to do was sign a peice of paper for each of the over charges and within 24 hours they had refunded my $10 and got the leans off my account. they even closed my old account and set up a new on with different numbers just incase someone had goten my info somehow. i like my bank! lol but i am sorry about yals experence. banks are just like insurence companys, all they want is your money, they dont care about you! lol

dale

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Originally Posted by STEW

I realize things happen and sometimes you get caught in a bind. But that comes back to financial management also, plan for the worst so in case it happens you are prepared. Dont let yourself get strapped to the point of having to live paycheck to paycheck that way you can put money aside for a rainy day or whatever you call it.

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I wish it were that easy. Everyone *knows* how they are supposed to managed their money, but once you get stuck in the cycle of living paycheck to paycheck, it's amazingly hard to break that without a change in income or living situations. Once you get strapped that bad....you are always playing catch up, and the money that you should be able to set aside is paying the fees and whatnot from the previous month. It's a bad cycle to be in, but it's where many people are.

On a different note, I love my bank. I've used Arvest (only in the OK, AR, MO ish area) since they opened, and they have always been very fair, I thought. Before that I just kept cash, b/c I knew my mom had *so* many problems with Band of America...

I'm sorry about the crap they are dragging you though, Dr. Del... hopefully you can find a way to get it sorted out before it gets too bad =/

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Originally Posted by AaronP

It isn't exactly just that simple.

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What else you gonna do? It is that simple

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Originally Posted by STEW

What else you gonna do? It is that simple

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You took what can take years to do and boiled it into 1 sentence, that's why it isn't that simple. Or as the old saying goes "Easier said than done."