Sad day...

:hug:

Feel better, your already in luck that you have a fantastic breeder that is helping you out. :gj:

Sorry about your loss. Look on the bright side that they'll try to fix the problem. I hope you have better luck next time.

Sorry to hear about your BP - i had 4 shipped International and they went East coast US to Midwest US then to Dublin, Ireland. Arrived well and no ill effects - just shows no one can foresee what may happen.

Tony

What a sad story :tears: and I'm so sorry to hear that this happened. I would expect nothing less from a reputable breeder than they would ship another snake out to you as soon as possible; this is why it is so good carefully choose the breeder- as you did.

This will have a happy ending for you and I can't wait to see the pictures of your brand new snake when he/she arrives. That will be a very good day for you :)

what sad news, im sorry to hear about your loss but at least the breeder is doing the right thing and replacing the snake. I know when I had to pick my 2 normal girls up from the airport, I was told I had to open the box and check for live delivery right then and there otherwise the live arrival would of been voided. you're lucky that wasn't the policy for this little snake.

i've thankfully never had a DOA but I worry every time I open the box, ya never know how the carriers handle the packages.

again im sorry for your misfortune and your loss, im sure you will love your new snake once he arrives.

I am so sorry to hear about your snake! I have had a similar thing happen to me, not with a snake, but with a shipment of arachnids.. not quite the same but I still felt terrible about it. I had 5 really nice tarantulas and a scorpion that passed because DHL shipped my package a day late, the shipper replaced my order the next week.

I guess at the moment, I am the only breeder that has lost one. I guess I will relay the story. Before I do so, I would like to apologize for your loss, and would also like to say that you did well in picking out the breeder you purchased from, as they are obviously respectable.

About 2 .5 years ago, I traded a pair of VPI Axanthics for another Ball Python. The set-up shipping arangements would be for me to ship the pair via Delta Dash from New Orleans to Southern California. I dropped the snakes off at the airport at about 6:30 in the morning. They were set to arrive in Cali at about 6 pm if memory serves me right. Well, as most people know, Delta's hub is in Atlanta, so all shipments go through there at some point (kind of funny travelling east when the destination is West). Well, the package missed the connecting flight in Atlanta, and had to sit there for a few hours (I am pretty sure that they sat on the tarmac during this layover). The package then made the next flight, which was scheduled to land at Cali at about 10:30 pm. My customer then called the local Delta shipping desk, and they told him that if the package wasn't at the Dash office by 11 pm, that they would be closed and he would have to come back tomorrow (wrong! he can claim the package at baggage claim, but I guess the employees didn't know there own policy). Well, he couldn't make it there by then, so I was informed the next morning at 10am that he had picked up the snakes, and the female was dead ($3000 snake at the time). By the description, I would guess that she died of heat (hence the earlier tarmac comment). So, I had to send a hold back Axanthic, as that was the last one I had available. What a tough lesson for both of us. As a result, I have not shipped another Delta Dash shipment, and would prefer not to. I leave my options open, and can still ship with Delta if need be, but prefer not to.

With all of that said, I have never had a snake die in a FedEx shipment, nor have I had a late delivery with FedEx (Knock on wood).

There is my story, and once again, I sympathize with your loss.

Im so sorry for your loss!!!!! Keep your head up

Thank you all so much for your support and sympathy.

When I had arrived at FedEx the lady actually demand that I not open it there. I guess she didn't like snakes ;)

The breeder is very respectable that is why I picked them. I had also talked to him about getting a different snake he even offered to discount a more expensive snake!!!! I will definitely be doing more business with him.

Dude, sorry to hear about you having to deal with this. I'm so glad you found a reputable breeder. There is one particular breeder that my husband did business with when he first started his collection and this guy was so good to us that any time now that Raul is looking for a new morph I make sure he checks with this breeder first. Reputation goes a long way!