Fedex lost shipment >.<

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Originally Posted by CntrlF8

did they know what was in it before they opened it up?

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nope! crazy huh?!

You post this the day my snakes are shipped...lol. Im glad they found them!! Good luck to you.:D

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Originally Posted by stangs13

You post this the day my snakes are shipped...lol. Im glad they found them!! Good luck to you.:D

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Thanks and good luck to you as well. Who is your carrier?

I dunno about FedEX as I haven't worked for them, but I DID work for UPS. And any packages that were lost or delayed due to UPS's fault were put on private planes to make sure they were still delivered when they said they would of been. I have seen an entire plane get upgraded to over night cause they screwed up and it got to our hub either late, or in the wrong plane (some planes can hold certain size cans, while others have to be changed to smaller ones). I am pretty surprised FedEX doesn't have planes on standby for cases like this.

You did mention that they could put it on a commercial plane, I know UPS will buy seats on a plane for packages to speed up their shipping, but in cases like this, UPS has private planes they own so they don't have to wait.

Hope they get to ya safely.

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Originally Posted by Morphie

Thanks and good luck to you as well. Who is your carrier?

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FedEx...lol.

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Originally Posted by sw204me

You did mention that they could put it on a commercial plane, I know UPS will buy seats on a plane for packages to speed up their shipping, but in cases like this, UPS has private planes they own so they don't have to wait.

Hope they get to ya safely.

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Thanks. What they told me was that if it weren't live animals, they could do the passenger plane thing - but since it was, they can't put my package on anything but fedex planes, which only move at night.

I'm pretty nonplussed.



Also, Stangs, based on my experience, the tracking info that you get by using a tracking number with their website is pretty accurate. I had a successful fedex shipment, and it showed the happenings every step of the way. If it looks like a package is stuck somewhere in the midwest (at 8 o'clock, it's still showing that it's nowhere near its destination, but scheduled for a 10:30 am delivery), it probably is, even if the agents you talk to are more optimistic.

UPS tracking seems to be a bit more delayed, as in I will often get the box before it shows "out for delivery", but that's okay because they haven't screwed up this bad before.

Also, people, if you can, cover your labels with extra clear tape. Having people you don't know, hundreds of miles away (who don't know what the hell they're doing) handling your animals because the stupid label fell off is not a fun feeling :(

Sad thing is they were probably passed around as all the people there probably thought they were 'cool'. :( :(

The last 2 times I shipped it was a succes. They did deliver to the wrong address...just down the street.... but that is the worst.They update every hour or so...from what they told me.:D

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Originally Posted by sw204me

Sad thing is they were probably passed around as all the people there probably thought they were 'cool'. :( :(

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Better that, imho, than being startled by what's in the bag and dropping it :worry:

WOW that totally sucks. I have had like 18 -20 snakes delivered overnight and never had a problem. Best of luck!