Re: Is this usually how an online order goes?
Quote:
Originally Posted by
krampvs
I do think in the future I will try someone a little more responsive.. temps here are in the 20s and I stayed home from work this morning expecting him to come "by 10:30am" says the tracking number... but he wasn't even shipped yet. Hopefully Bob is just waiting to ship until warmer temps come along, but a little communication would ease my mind.
Did you actually put the tracking number into FedEx's site to see where the snake is or if it had even been shipped(which it hadnt you said). I generally ignore any notifications through email once i get a tracking number and then just go by FedEx's site.
Also if it is is the 20s where you are, i really doubt Bob is going to ship until it warms up. That is just way too cold.
Re: Is this usually how an online order goes?
My main concern is just the shipping communication.. I was nervous when I got an email that said the snake would be delivered to me today at 10:30am since I have work.. I did take the morning off just in case. Perhaps the shipping email is an automated thing as well? It was from NEX, which is a third party shipping company. It did say the pick up date was the 29th though, so I called to confirm with both NEX and FedEx that it had never actually been picked up (which it hadn't).
Re: Is this usually how an online order goes?
Yes, and I called them as well and they said they hadn't received anything yesterday. I called again this morning around 8:00 am to make sure nothing was going to be delivered to my house while I wasn't home. I was inquiring about a snake from another breeder and they did let me know they weren't shipping to MA since it's so cold here, which I presume is a common practice for the safety of the snake :snake:
Re: Is this usually how an online order goes?
Well.. I got my shipment confirmation with 0 communication from Bob...
Re: Is this usually how an online order goes?
Quote:
Originally Posted by
krampvs
Well.. I got my shipment confirmation with 0 communication from Bob...
Well that kind of sucks...
Re: Is this usually how an online order goes?
Quote:
Originally Posted by
krampvs
Yes, and I called them as well and they said they hadn't received anything yesterday. I called again this morning around 8:00 am to make sure nothing was going to be delivered to my house while I wasn't home. I was inquiring about a snake from another breeder and they did let me know they weren't shipping to MA since it's so cold here, which I presume is a common practice for the safety of the snake :snake:
Im in NY and nobody will be shipping to either of us this week I can tell you that much. We are in for some cold weather and the next time that its 36-40 is a Friday and Saturday when there isn't shipping :(
Re: Is this usually how an online order goes?
Quote:
Originally Posted by
CALM Pythons
Im in NY and nobody will be shipping to either of us this week I can tell you that much. We are in for some cold weather and the next time that its 36-40 is a Friday and Saturday when there isn't shipping :(
Oh no...he shipped... I still haven't heard a word from him... thank god there is a FedEx hub next to my work.. Now I'm petrified my snake with be DOA and I won't get any response from Bob.
Re: Is this usually how an online order goes?
Quote:
Originally Posted by
krampvs
Oh no...he shipped... I still haven't heard a word from him... thank god there is a FedEx hub next to my work.. Now I'm petrified my snake with be DOA and I won't get any response from Bob.
It has a Hot Pack in it dont worry. At least its on the way so thats cool!!!
Re: Is this usually how an online order goes?
Quote:
Originally Posted by
CALM Pythons
It has a Hot Pack in it dont worry. At least its on the way so thats cool!!!
Do you know how long they're good for?? I think it's scheduled for delivery by 10:30 but I don't get out of work until 3:30. It's right next door though so I'll be able to grab him as soon as I'm out of work!! I appreciate your optimism lol
Re: Is this usually how an online order goes?
Quote:
Originally Posted by
krampvs
Do you know how long they're good for?? I think it's scheduled for delivery by 10:30 but I don't get out of work until 3:30. It's right next door though so I'll be able to grab him as soon as I'm out of work!! I appreciate your optimism lol
The standard is to use a 40 hours heat pack additionally since you get the animal delivered at FedEx there is no worry as the a box will be kept at room temp.
