Petco Boa Condition

A lot of the Petco employees are actually animal lovers. Most are younger folks looking at some type of future in animal care or simply like animals. Some may not be up to snuff like we are, or most of us are, on reptiles, but I think they want to try to do the right thing.

I'm personally not a fan of huge corporations making profits off animals, but I think some constructive advice like this could yield good results.

You would have to be rather heartless to continually neglect something and if the approach is right, I think somebody would try to change the wrong.

More often than not, even the Petco snakes are a product of lack of education VS. deliberate neglect.

Nice job on pointing this out!

I got a response when I contacted them that they were taking care of the situation. It feels good to know, so I hope it was done.

Call me sceptical but the reply you received on August 2 on this post from Petco seems awfully fake. The only post they've had is to reply to your thread? They didn't bother to add a Petco logo on their profile? Have you gotten any feedback since you replied to them? I'm very interested in the outcome. Hope you don't leave us in suspects. Lol..

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Originally Posted by Tarzan152

Call me sceptical but the reply you received on August 2 on this post from Petco seems awfully fake. The only post they've had is to reply to your thread? They didn't bother to add a Petco logo on their profile? Have you gotten any feedback since you replied to them? I'm very interested in the outcome. Hope you don't leave us in suspects. Lol..

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You're sceptical. Did you read the update in the post just before yours? ;)

Edit: What you're calling fake is typical of a canned customer service response. Also, why would a large retail company hang out on a forum to have more than a post or two, much less make a profile picture. My guess? There's more than a few Petco employees that are members here that may have alerted someone in their office to this post. Good on them for follow-up.

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Originally Posted by Eric Alan

You're sceptical. Did you read the update in the post just before yours? ;)

Edit: What you're calling fake is typical of a canned customer service response. Also, why would a large retail company hang out on a forum to have more than a post or two, much less make a profile picture. My guess? There's more than a few Petco employees that are members here that may have alerted someone in their office to this post. Good on them for follow-up.

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Eric, I will humbly admit that I misread her last post. My brain read it as "waiting for a response". Don't ask how. I think I need more sleep. [emoji42] I'm glad her concerns were addressed. Hope there's a happy ending to this story.


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Unfortunately since I got the previous response I have heard nothing since. I've been out of town so I was unable to go check in. I'm hoping that they did what they said and gave it, its best chances. Who knows, there was a rather large group of people when I was in there checking it out. Maybe someone who was unaware of any health concerns bought it from them? Or maybe it died and they didn't want to say anything. I'll be in that area tomorrow so I was going to swing in. Not sure how quickly reptiles are purchased at a place like petco? I can only imagine fairly well by people who see a cool little snake and have no idea what they are getting into lol. In any case, if i don't see it tomorrow, wherever that little snake is now I hope he is faring better, or no longer in pain... I want Boa so bad right now. This incident just recharged my desire. I miss having Boas.

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Originally Posted by Kayak Steve

Your roommate was right, buying it would just help this Petco to continue to abuse and neglect more animals. I would suggest contacting your local humane society and see if they truly are concerned with all animal's welfare or only certain species. There probably are some Petco stores with knowledgable staff that keep their reptiles properly but I have never seen or heard of one. I would like to see stores like these prohibited from selling any type of live animals and be restricted to hosting adoption events from local rescues. I understand your sympathy for that little boa, it bothers me too. Too many animals suffer because of neglectful, rotten, or just plain ignorant humans.

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My local Petco used to take great care of their herps back when a woman I knew worked there. She has dozens of herps of her own and really knew what she was doing. I feel like now that she is gone, the reptiles see less attention. Today I saw BP's with what appeared to be swollen eyes, and a Beardie with an eye half shut that was covered in crusty yellow shed skin. It really just depends on who works there imo

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Originally Posted by Tash

Unfortunately since I got the previous response I have heard nothing since. I've been out of town so I was unable to go check in. I'm hoping that they did what they said and gave it, its best chances. Who knows, there was a rather large group of people when I was in there checking it out. Maybe someone who was unaware of any health concerns bought it from them? Or maybe it died and they didn't want to say anything. I'll be in that area tomorrow so I was going to swing in. Not sure how quickly reptiles are purchased at a place like petco? I can only imagine fairly well by people who see a cool little snake and have no idea what they are getting into lol. In any case, if i don't see it tomorrow, wherever that little snake is now I hope he is faring better, or no longer in pain... I want Boa so bad right now. This incident just recharged my desire. I miss having Boas.

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I'd be interested in hearing if conditions have improved or not.

I've actually emailed them again inquiring. Hoping to hear back.

The biggest problem with petco vs a local shop is that petco only hires part time employees. You cannot make any money working with them unless you are a manager and get full time. Do the people at walmart care, no. They get paid crap, work too hard and have no benefits at petco. They really dont give a crap about there employees.
They could have hired me but no full time... they want kids to work for them.

-Ben Smith