Customer hasn't picked up snake?

Wow, I really hope the snake is ok. And they agreed to have you ship yesterday for arrival today, knowing that they couldn't pick her up until tomorrow? :mad: Oh yeah I'd be beyond PO'ed and there would be BOI threads on every forum where it was possible.

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Originally Posted by bcr229

Wow, I really hope the snake is ok. And they agreed to have you ship yesterday for arrival today, knowing that they couldn't pick her up until tomorrow? :mad: Oh yeah I'd be beyond PO'ed and there would be BOI threads on every forum where it was possible.

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Yes, I believe that is what happened. We had quite a bit of discussion about the shipping date. They originally said Tuesday wouldn't work and wanted her shipped Monday but I was unavailable Monday. I gave them the option of pretty much any day but Monday, offered to keep her until we could find a day that worked, and gave them the option of a refund if we couldn't find a day that worked. They said never mind, Tuesday would work after all, so I figured they had rearranged their schedule...I guess not. I guess I should have listened to my gut and just given the refund, but I checked for feedback, and didn't find anything, so I just chalked it up to them being excited about a new addition.

Wow sorry hope she's Ok. Keep us posted plz

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That sucks, I hope the snake is okay.

Amazing. How they could let her sit there is beyond me. I'm such a worry wart when I've got inbound snakes. I'm dying waiting until that box is in my hands, and I open it and make sure the little snakey inside is alive and well. I hope she is ok.

Oh, wow. I'd be sooo upset and worried as well. I hope the snake is ok. :-/

I had a Cinnamon Enchi come in a couple of weeks ago from D & D reptiles, and was waiting on my porch checking the Fed-ex tracking every few minutes. When the truck was not there right at 1030 I checked the update and could not believe it said " unable to deliver, no one at home to accept". I was on the phone with the breeder immediately to let him know I was home and was contacting Fed ex to find the snake. Fed ex had gone to the wrong address and I had the snake within an hour but what a stressful hour that was. I can't even imagine leaving an animal over night like that.
Please keep us updated

Oh man. That is so stressful. I have a similar story, only from the opposite perspective: a couple of months ago I bought a baby pied female from a well-known breeder. They couldn't ship right away because of the weather and said they'd keep me posted. A week later I sent off an email asking if the weather had improved on his end. He told me he had shipped her out two days ago and texted me the tracking - but I didn't get a text and no email confirmation that I would even be able to receive her that day. I was SICK with worry. I rushed out of my office and flew up the street to the Fedex office where she had been sitting in an unheated room for a whole day, the poor baby. She was ultimately okay but I'm still a little angry over the whole thing. If I hadn't happened to shoot the seller an email she might've sat there for days. :/ How can people be so careless?

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Originally Posted by TerrieL

I had a Cinnamon Enchi come in a couple of weeks ago from D & D reptiles, and was waiting on my porch checking the Fed-ex tracking every few minutes. When the truck was not there right at 1030 I checked the update and could not believe it said " unable to deliver, no one at home to accept". I was on the phone with the breeder immediately to let him know I was home and was contacting Fed ex to find the snake. Fed ex had gone to the wrong address and I had the snake within an hour but what a stressful hour that was. I can't even imagine leaving an animal over night like that.
Please keep us updated

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This happens from time to time or the driver leaving it on the wrong door step there are a thousand things that can go wrong.

Ok stop I'm expecting my box today!!!! :)

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