Thanks guys. Substrate is EcoEarth (BedaBeast is the same but better - only very difficult to find in my area) BE SURE IT IS DRY before you pop it in or your humidity will FLY. Made that mistake once but things are back to normal (60%). It took quite some time but that was only due to a problem with plastic supply. They have since worked out all of the kinks and are flowing very nicely though glass continues to be outsourced so if you order with glass it will take about a week longer. For me it took them about two months - 2.5 months but to be fair I did alter my order twice (added stuff) and I told them that it was okay (the delay) and that I was in no immediate rush so they didn't have to worry about me.. I'm laid back and my snake is still young haha. :)