Reptile Basics

I agree Rich is great RB is very professional. I ordered some 4" flexwatt and they accidentally sent sent 12" I emailed him and told him of the mistake and he didn't argue a bit he just said he was sorry for the mix up and told me to keep the pre wired 12" saying I might find a use for it one day and sent the 4" the next day great customer service. He will get all my business.

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Rich is a great guy - customer service is wonderful and professional :) I always recommend Reptile Basics

Rich is THE MAN!

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I've ordered several large orders and have been very happy with them. I was just about to order 3 rodent drinking valves until I found out shipping was $15 for them. Thats the ONLY problem I've seen. If you have a small order shipping is a bit expensive which is the only downside to standard shipping prices. I give Rich 4/5 Sheds

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Originally Posted by pigfat

I've ordered several things and I was just about to order 3 rodent drinking valves until I found out shipping was $15 for them. Thats the only problem I've seen is if you have a small order shipping is a bit expensive.

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Well it can never hurt to order a few more hides, maybe a rack ;)

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Originally Posted by Rob

Well it can never hurt to order a few more hides, maybe a rack ;)

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Haha touché my friend, touché.

Wow! He shipped the new racks yesterday and they got here today!