Re: Starting to get a little irritated...
Quote:
Originally Posted by
ShamelessAardvark
Alright, I just got a reply to the Facebook message I sent a few hours ago; The breeder is going to be out of country for a few days but will be able to do business upon his return.
Heh, now I feel like an annoying customer, and I feel incredibly whiny. Thanks for putting up with me guys! -sheepishly walks away from the conversation-
I still am not sure. He shouldn't have been listing things for sale on KS, and maybe should have put up a notice on his FB page. Unless this is a spur-of-the-moment thing, or emergency...I wouldn't feel sheepish about it. You were a customer who simply wanted someone to respond back to you. Nothing bad.
Re: Starting to get a little irritated...
Yeah... it only takes 5 seconds DURING a phone call in progress to say, "Sorry man, I'm a bit busy lately" or "There's been an emergency, and I'm sorry to have kept you waiting." I think personality style has a lot to do with someone's business etiquette and integrity. (Of course the psychologist brings in personality factors, haha)
If someone kind of gave me to cold shoulder about a business transaction or seemed to ignore me, I would think about how that might play out of there was a problem after delivery. I think customer service and business etiquette are extremely important and reflects the breeder's reputation and integrity.
I say don't feel weird about it. If anyone should feel sheepish, it would be the breeder for giving you the run around. IMHO
Re: Starting to get a little irritated...
I would agree that I would be worried about there being issues with the transaction if they are so hard to get hold of, HOWEVER I recently did a transaction w/ Joe Ellis and at first I was a bit worried about the same sort of thing: I would send him a message via Facebook and it would take anywhere between a day and a few days for him to respond. He's busy, it's understandable. Anyway though, I was a little worried about it but when there was an issue where FedEx screwed up and sent the package to the wrong address and then held it on the truck, I texted the number listed for him on FB and he had texted and then called me within 2 minutes and stayed on the phone back and forth with me and FedEx all day to resolve it. I got my snakes safely and will do business again.
Not saying that this breeder will do the same, but I had initially been a bit worried for the same reasons and he still took care of things very promptly when there was a serious issue so it could turn out the same.