Reptile Basic Inc. Adoration Society

I've ordered from RBI numerous times and every time i receive a tracking number, shipment arrives quickly and packaged well. I've had no complaints what so ever. Rich has my business for any items I need that he carries. Even if another company has the same item, I'll continue to purchase from RBI. Excellent service.

Count me in as well.
Actually just got another order today, it was perfect as always.
Rich really does get it !
Can't see why I would go anywhere else for supply's.

My own Adoration Society! Thanks guys!
We do our best, don't always succeed but try. I have several new things in the works- seems like I always do?- for this year. Have a joint mission with the guys at PE as well as the 200D stat out in a few weeks. Thank you for making all of that possible!:)

Rich Rocks Nuff said :gj::D

Just placed a order and was very pleased. Good customer service. I am buildind a new rack and would have got everything from him but he didn't carry the herpastat I wanted. Not to hijack the the thread but huge props to spider robotics as well. Both company's Have awesome customer service. Have had some negative experience with some other online company's not to name names but it rhyme's with "the mean ARM ". There customer service doesn't add up to a "HILL OF BEANS"

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Originally Posted by Steve-J

Can't help but love the fantastic customer service, if this is the fan club consider me in it!

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X2, me too. I even changed my mind the next morning and added on to my order, and he still handled it!

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Originally Posted by luvmyballs

Just placed a order and was very pleased. Good customer service. I am buildind a new rack and would have got everything from him but he didn't carry the herpastat I wanted. Not to hijack the the thread but huge props to spider robotics as well. Both company's Have awesome customer service. Have had some negative experience with some other online company's not to name names but it rhyme's with "the mean ARM ". There customer service doesn't add up to a "HILL OF BEANS"

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Lol, think I have had poor customer service from them too...

Couldn't agree more. I've been hounding him with questions about the racks and he has been very quick to answer. I've also ordered flexwatt and it came to me quickly and exactely like I ordered it. Any chance you'll be selling stuff at Repticon in Columbia, SC., March 10? 8o)

Rich is awesome, enough said. I have an easy time ordering had a problem with pay pal once and we were able to fix it within an hour. My orders get here fast and packaged well. Good prices etc.