So really that's only 2 out of 20 rats. That doesn't seem too bad to me. I'd be interested to know if the 2 infected ones came from the same supplier.
Yeah, pinworm especially is common in captive snakes, but it's easily treated with dewormer, and feeding frozen won't guarantee that your snake doesn't get it.
Just to be clear, I do believe that freezing can help prevent many parasites. However, I don't feel that there is a great enough risk for freezing to be considered necessary. There are many breeders on this site that feed live exclusively.
I breed my own rats, and have never encountered parasites in (or on) my snakes.