UPS smashed a rack

Wow, that's bad.

I'm fine with UPS handling my Newegg orders. USPS damages almost everything I get through them. And I only know FedEx through work, but FedEx seems to actually care the most, while the other two just kind of jet around tossing things on my doorstep and running off.

UPS and FEDEX are both crappy companes, depending on the area. As soon who has worked with both UPS and FEDEX with shipping 1000s of Computers, I can honestly say one isn't better than the other. What I can say is that the area you're shipping too strongly depends on the better carrier. I've found that anything on the EAST coast usually FEDEX and UPS are both fine, west coast I've had more issues with UPS, and everything in between, well that just depensd on if there is a major city near by or not.

ups here is better then fedex here no one at fedex cares around here

That friggin sucks, I'ld tear that driver a new one if I saw him do that.

In my experience, UPS is the worst when it comes to fragile and large packages.

That's awful, I'd be livid if that happened to me! UPS and FedEx can do some really crappy work at times. I had a box marked fragile show up looking like my dog played with it. Fortunately the item inside was fine. My last shipment of snakes didn't show up until after 5pm, and all CS could tell me was the driver had until 7pm. Our usual driver normally has overnight stuff at my door by 11 am, so I was pretty worried. Everyone in the box arrived fine though. A little warm, but fine. The guy that drives the route my parents live on is awful. I was there one day when he delivered my dad's laptop, and he literally throws packages up on the porch. He goes maybe 2 steps up and tosses it so that it slides and hits the door. Complaining to UPS doesn't work, he just keeps doing it. If he's lucky he'll deliver one day while my brother is home, he's been waiting to catch him tossing stuff and is ready to give him a verbal butt kicking, lol.

I personally send out everything UPS(via SYR) and have had very few problems. When it comes to receiving racks and incubators I always get them Fed-Ex(Knock on Wood...) but when it comes to receiving animals FedEx won't even bring the package to my door they will just leave it sitting under the sun on our driveway...

If I was a rack manufacturer I would definitely use FedEx, but animal wise I`m happy with UPS :)

Ive went on interviews with both fedex and ups and when you walk through you see exactly how much care goes into handling your packages. From what I saw its amazing "any" packages make it out of there

Wow......That is crazy bad damage.

I cant even think how much force is needed to crack the tubs like that, especially being shipped.

Jake i feel for ya bro :gj:.A freind of mine GBU enterprise sent a incubator he built to a customer and they guy watched the UPS idiot push it off the back of the truck :O.It had numerous FRAGILE,GLASS BREAKAGE all over the box.It took him awhile but he was paid for his loss.Point blank UPS workers are who cares idiots :mad:

I always write Fragile all over the box, and when I make the sale of something that can be broken, I always say, if you don't purchase insurance if something happens during shipping then it's on you. It will not be covered, and I have only had one incident where I shipped something and the guy didn't want insurance and the package got damaged and he wanted me to cover it. I said nope, like it says on the ebay page, if you don't purchase insurance, it will not be covered by me or ups.