ECLARK - mites

I bought a snake from Ed months ago and she is fine, someone just got two with mites, that sucks! I'm sorry this happened to you, I am sure we will all be the wiser for it. Hopefully only positive things will result from this unfortunate incident. Thanks for sharing. There was a time I didn't take quarrentine as seriously as I do now and I am once again (as always) re-evaluating my techniques to make them better and safer. The info gained on this site is as important to the rookie as it is to the experienced keeper who has fallen into a false comfort zone. :(

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Originally Posted by SiscoReptiles

For stangs13: http://forum.explosm.net/images/smilies/slap.gif (Here ya go)


Rick

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Thank you Rick...

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Originally Posted by juddb

Do you know them as people? I think this thread is out of control... :2cent:

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I have never seen there faces in person know, but I have spoken to both of them before, actualy alot! Enough to know there personalitys. And they are both top notch guys!! Now I need to stop.

yeah im not trying to dog you out man... Just so you know... I do think Ed is a pretty stand up guy though...

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Originally Posted by juddb

yeah im not trying to dog you out man... Just so you know... I do think Ed is a pretty stand up guy though...

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Understood. I am just really really grumpy.

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Originally Posted by ECLARK

Robin, why would you be stating that I have no quarantine practices when you know absolutly nothing about me, after that statement others followed your lead and echoed the same lie?

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Because you admitted that you put two new animals into a rack with established animals - YOU said it, YOU admitted it. I didn't type those words for you.

Shelby,


Just as a tip... I would spray a thin coat of PAM on the floor around your racks. This will keep any mites from getting at your other snakes if they had fallen off the infested snakes prior to treating.

Make sure to keep the kids, pets, etc.. away until the PAM is dried.

Sorry to hear about your bad experiance.

Rick

You know this could have been quickly solved and probably never ended up in this Feedback Forum if the following had happened:

Customer: The snakes you sold me have mites.

Seller: I'm terribly sorry to hear that. I will immediately check my collection. Thank you for notifying me of this situation. What can I do to make this right with you?

Pretty easy wouldn't you say? It would have opened a private dialogue and resolved an issue between breeder and customer probably to each person's satisfaction and we'd have never been involved. This was not done and hopefully Ed and others will learn from this.

There's a lot of lessons in this thread and I think one of them is to consider customer care as important as the care you give the snakes you are offering for sale.

Let me explain my aversion to mites and why I am so nervous when I hear about them since some people think I am being a #%@!@ about this.



Roughly 4 years ago I was shipped a boa that came in COVERED with mites. It looked like black velvet on the snake. The bag it was shipped in was black inside due to how many mites were present. I had never seen that many mites on one animal before or since then.

I did not have any PAM available and did not know about the substitutes found at Walmart at the time. I placed the boa in QT downstairs away from my other animals upstairs and ordered PAM via overnight shipping (cost a bundle but I needed it ASAP).

I soaked the snake several times and the tub was filled with mites after each soaking.

Unfortunately, by the time the PAM did arrive, the snake was dead.
I had been in contact with the seller since the time the boa arrived and was told TS. No refund, no remorse from him.

About a week later, I noticed a few animals in my collection upstairs soaking which was out of the ordinary for them. I found mites in the bowls.

I cleaned and sprayed EVERYTHING and got rid of the mites. I have not seen one since. I even spray down new mulch in a seperate tub now just as a precaution before it goes in to replace the mulch in the current tubs.

Somehow the mites went from downstairs to upstairs on my clothes, shoes, who knows what and got into my main collection even though I did not touch a single permament animal the entire time I was workign on the mite infested boa.

Mites spread. I had a $200 boa die because of mites. I am very leary about spending $1000 plus on an animal that may have mites. The thought of going thru that fiasco again sickens me and God forbid the new addition had mites and somehow, even by quarenteening it, they somehow got into my main collection.

That is just a chance I am not willing to take.

Sisco what part of maine are you located at lived in the portland area for a few years...