How to become FedEx Certified to ship reptiles....

Glad I could help you guys. I'm still waiting on my legal docs, my rep said she hopes to have them early next week.

Congrats pandp!

I just got my legal waiver emailed to me and I just emailed it back to legal. I will see how long before I hear from them to see if I'm legal once I send the waiver back in.

Apparently my legal docs are taking the slow train. I've not seen anything of them yet and my test package was done before most of yours. Go figure. I'll be really glad when this process is complete.

My test package is going out tomorrow morning.

Just sucks im over 1hr away from fedex drop off location for Express. And express pick up cutoff is 2pm. This is a PITA when i work 6-2.

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Originally Posted by Twisted Reptiles

Apparently my legal docs are taking the slow train. I've not seen anything of them yet and my test package was done before most of yours. Go figure. I'll be really glad when this process is complete.

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Twisted...Have you reached out to your Account Exec/Sales Rep, whatever they call themselves? If you can find his/her name and reach out to them, they might be able to touch base on your behalf with the legal dept. Mine really helped out and I sent a glowing thank you to her supervisor because I was seriously thinking of getting out of the process until I talked to her.

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Originally Posted by pandp

Twisted...Have you reached out to your Account Exec/Sales Rep, whatever they call themselves? If you can find his/her name and reach out to them, they might be able to touch base on your behalf with the legal dept. Mine really helped out and I sent a glowing thank you to her supervisor because I was seriously thinking of getting out of the process until I talked to her.

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Yeah, I sent her a follow-up mail on Friday and I got this response:

"...I have submitted a request to get you a refund on your Test Packages. I am still awaiting your Waiver from the Legal Department. Hopefully I will get it later today as I have no control over how quickly they process these requests...."

Needless to say, I'm...impatiently waiting.

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Originally Posted by Twisted Reptiles

Yeah, I sent her a follow-up mail on Friday and I got this response:

"...I have submitted a request to get you a refund on your Test Packages. I am still awaiting your Waiver from the Legal Department. Hopefully I will get it later today as I have no control over how quickly they process these requests...."

Needless to say, I'm...impatiently waiting.

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Well, I guess that also follows suit...Sometimes you get good reps and sometimes you get the "do as little as possible" reps...Good luck and I'm hoping yours comes through soon...:please::please:

Wow.. im going to have to contact someone, because I "billed to recipient" and just noticed a $50 charge from fedex on my debit account..... grrr

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Originally Posted by Tyler_Royality

Wow.. im going to have to contact someone, because I "billed to recipient" and just noticed a $50 charge from fedex on my debit account..... grrr

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Yep, it will be a surpise to most who don't send it 2nd Day. The reps will be saying Express Saver and everyone will be getting charged from what I was told. The CSR (Customer Service Reps) need to be trained.:rage::rage:

Is it neccessary to put a cold pack in the test box if it is hot out? I guess I mean to say to they even check the temperature of the box inside? Or just structural integrity and packing?