Thermostat not working? Help.

I just got home from work and at some point the power must have gone out while I was away because my alarm clock was reset, etc. My thermostat is turned off too, I tried unplugging it and plugging it back in, but it won't turn on. It's a Helix DBS-1000. I know it's not the socket as other electronics are working in the same socket.

Marx's temps are down in the 70s right now, and I have no clue why the thermostat isn't working. Any help would be greatly appreciated.

TIA

does the thermostat have a fuse in it? Could it have possibly blown it?

Wish i could help, best I can tell ya is to contact www.helixcontrols.com

There is a fuse in the Helix...It's most likely blown.

Remove the back and replace it.

Thanks everybody.

If it is the fuse, is that something that I have to get from Helix?

I'll bet you can get em at any local hardware store.

I've heard good things about the customer service at Helix in the past, why don't you give them a call and have them walk you through some troubleshooting?

When I was using Helix, I had an issue with one. I called em up and they took care of it in a snap.

Quote:

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Originally Posted by Spaniard

I've heard good things about the customer service at Helix in the past, why don't you give them a call and have them walk you through some troubleshooting?

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Thanks for the help everybody, I talked to the people at Helix and they gave me the information for the fuse so I could get them at Home Depot. :)