snake has red spots under head!!!! HELP!

Hi, I just got done holding my brother's ball python and noticed it has red spots under it's head and about an inch down it's 'neck.' I know that this is not normal and am very worried about it! :(
What could this be from? Any ideas? Please help, thank you!

Also, the ceramic heat emmiter just got placed in the cage because it was not making it hot enough. The snake sometimes climbs up to it, only to try and get out - there used to be hole. When it is up there, it is moving fast and trying to get off of the heat and quickly gets off of it...could this be the cause of the red spots? (also her whole belly is kind of pink - not because she is shedding, she just got done.) Will she learn not to climb on the heat emmiter? Or does it need to be taken out and an alternate method of heating used to get proper temp? Thanks!
:confused:

Wow so the snake is getting burned from the ceramic heat? If so find a way to cover the ceramic so the snake can not get to it or better yet buy a UTH and thermostat

It sounds very much like that poor snake is getting burned.
As a general rule of thumb, there should never be anything 'hot' inside the tank,
because it could develope 'hot spots' which can burn your snake.
How is the enclosure heated, and how is that temperature controlled?

See the big dorsal scars on this adult female? This is from being in direct contact with a heat source inside her enclosure when she was younger (before we got her).

http://i41.photobucket.com/albums/e2...lahMay2006.jpg

Please show this to your brother and suggest strongly that he get that unprotected heat source out of the enclosure. It's his responsibility to make sure that snake stays warm without putting it in a position where it will end up hurt and scarred up like my Orlah is.